Gestão e Economia / Management and Economy
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Percorrer Gestão e Economia / Management and Economy por Objetivos de Desenvolvimento Sustentável (ODS) "09:Indústria, Inovação e Infraestruturas"
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- Alterações no poder (força, riqueza e conhecimento)Publication . Sousa, Ivo Dias deObjetivos: Apresentar a força, riqueza e conhecimento como formas de poder. Conhecimento: O Supremo Substituto
- Broader terms curriculum mapping: using natural language processing and visual-supported communication to create representative program planning experiencesPublication . Duarte, Rogério; Nobre, Ângela Lacerda; Pimentel, Fernando; Jacquinet, MarcAccreditation bodies call for curriculum development processes open to all stakeholders, reflecting viewpoints of students, industry, university faculty and society. However, communication difficulties between faculty and non-faculty groups leave unexplored an immense collaboration potential. Using classification of learning objectives, natural language processing, and data visualization, this paper presents a method to deliver program plan representations that are universal, self-explanatory, and empowering. A simple example shows how the method contributes to representative program planning experiences and a case study is used to confirm the method's accuracy and utility.
- Business intelligence and of transformational leadershipPublication . Nobre, Ângela Lacerda; Duarte, Rogério; Jacquinet, Marc; Pimentel, Fernando; Silva, MariaThe evolution of the twenty-first century has witnessed the raise of management sciences and the sophistication of its tools and methodologies. A critical part of such evolution has been the development of computing science technologies. Under this setting, Quality Management Systems have developed as a fundamental bridge between information systems and the strategic and operational sides of both businesses and of public institutions. The strategic power of information management has been configured as the field of Business Intelligence, which captures the dynamic circuits of business process modelling and of the decision-making flows.
- Cadeia de abastecimento: conceitos contemporâneos, integração e desafios atuaisPublication . Negas, Mário CarrilhoA Cadeia de Abastecimento é abordada como um sistema estratégico, integrado e colaborativo, essencial para a competitividade das organizações contemporâneas. O texto aborda a evolução do conceito de cadeia de abastecimento, destacando a transição de uma perspetiva centrada na eficiência operacional para uma abordagem orientada para a criação de valor. São discutidos os papéis da integração e da colaboração entre os diferentes intervenientes, bem como os impactos da globalização, do risco e da incerteza. O documento explora ainda a relevância da resiliência, da filosofia Lean e da ambidestria operacional, sublinhando a necessidade de equilibrar eficiência e flexibilidade. Por fim, destaca-se a sustentabilidade como dimensão central da gestão moderna da cadeia de abastecimento.
- Comunidades sustentaveis, governança e a grande transiçãoPublication . Jacquinet, Marc; Nobre, Ângela Lacerda; Duarte, Rogério; Pimentel, FernandoComo ponto de partida da definição, discussão e implementação de uma comunidade sustentável, podemos escolher a definição de Swales (1988, 1993, 1998) da comunidade de discurso que se baseia num conjunto de princípios a meditar.
- Contexto empresarial e peso da justiçaPublication . Jacquinet, MarcA ideia é avaliar o sistema de justiça no seu desempenho global e fundamental, nomeadamente no que diz respeito a sete elementos: 1 – A detecção e o julgamento de crimes e actos de corrupção; 2 – A regulação da actividade económica e a promoção da eficiência económica; 3 – A defesa da noção de justiça e de promoção da democracia [garante do bom funcionamento – transparente – da democracia]; 4 – A regulação dos abusos de poder, nomeadamente em organismos públicos ou em serviços dos vários ministérios; 5 – A promoção e defesa dos direitos do trabalho; 6 – A promoção dos direitos humanos e dos direitos fundamentais 7 – A morosidade das decisões administrativas, judiciais e regulatórias
- Corporate social responsabilityPublication . Jacquinet, Marc; Nobre, Ângela Lacerda; Duarte, Rogério; Pimentel, Fernando; Silva, MariaThe context of the digital economy and of the value systems that are prevalent in contemporary societies imply that Corporate Social Responsibility (CSR) is at the core of business strategies, either as a genuine and results-seeking attitude or else as a reductive communication and marketing approach to the market. CSR functions as the other side of the coin of Quality Systems, as both share the same basic philosophy and working paradigm.
- Critical reflections on tourism: phenomenological perspectives on global-South, degrowth and the role of visual aidsPublication . Nobre, Ângela Lacerda; Gameiro, Amandine; Duarte, Rogério; Jacquinet, Marc; Pérez, RafaelFrom a critical phenomenology perspective, it is possible to interpret tourism as an open arena where different players interact, thus illustrating the rationale behind their epistemic positioning. Tourism, as an economic sector, is both a product and a producer of what is happening at global level. This to-and-from mutual determinations may be exemplified by visual aids that help to map the conceptual models that shape scientific debate. The research objective of the present study is to critically explore the theoretical potential of the global-South paradigm in order to bring a better understanding of tourism, illuminating the creative tensions that are shaping this dynamic, complex, multifactorial and structuring sector. The global-South paradigm involves degrowth theories and other non-orthodox economic perspectives that determine how cities, communities and territories manage their symbolic and intangible heritage that, in turn, determine decision-making, political debate and, ultimately, the living conditions of their population. The contribution of the present research is to draw together a plethora of academic schools of thought that may help to critically identify the active forces in the tourism sector. The goal is not to offer detailed scientific evidence of the social, economic and political strains in tourism but to indicate and to highlight the potential that is already there to be explored in open reflection and in theoretical incursions, contributing to expand the horizons of thought and action of contemporary societies.
- Critical success factors for the adoption of activity streams in enterprise contextPublication . Silva, Luis Carlos; Isaías, PedroThe deployment of social technology within the corporate sector is evolving and increasingly demonstrating its value for connecting people. At a time when social media’s pervasiveness has shaped the business sector, it is important to explore new ways of optimizing its use and harness its benefits to their fullest extent, to engage the employees and the customers as well as to increase revenue. In the context of enterprises, the use of social media can profit from the organisation that activity streams offer. By grouping the actions of users in social media, an activity stream can offer a customized and organized visualization of events that can assist companies to make sense and manage their social media activities. This paper draws extensively from existing research on the application of information systems within enterprises to create a set of critical success factors for the implementation of activity streams. The critical success factors that this paper proposes were assessed through an online survey that was completed by 360 social networks’ users. The survey analysis showed a complete acceptance of the factors by the majority of the respondents, with a particular focus on factors deriving from three categories: effective communication, processes and activities, and strategy and purpose.
- CRM 2.0 and Mobile CRM: a framework proposal and study in European Recruitment AgenciePublication . Gregório, Tânia Isabel; Isaías, PedroCompanies are becoming more focused on customers and on new ways to approach them individually. Mobile technologies and Web 2.0 have been pushing companies to evolve in this area. This research is focused on the way Customer Relationship Management (CRM) systems are used, on a European level, by recruiting companies to assist candidates in finding a satisfactory job. A framework is presented to identify how CRM 2.0 and mCRM (mobile CRM) can help candidates to find jobs in a personalized way. A set of four hypotheses have been defined. To gain a better understanding of these CRM systems, the methodology used in the exploratory study was quantitative, employing a non-probabilistic sampling technique, with 35 recruiting agencies being studied. Results showed that the use of software in recruiting agencies is quite common and that CRM 2.0 is present in the vast majority of the studied companies. When it comes to mobile CRM, there's still much to be explored in this channel, as agencies focus their resources on Web 2.0, leaving this channel's great potential of mobile CRM unused.