Gestão e Economia | Comunicações em congressos, conferências e seminários / Communications in congresses, conferences
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- How will it blend?: design considerations for blended learning in higher educationPublication . Miranda, Paula; Isaías, Pedro; Pífano, Sara; Auer, Michael E.; Rüütmann, TiiaWithin the higher education sector, blended learning strategies succeed largely because of their promise to deliver the best of both worlds to students: face-to-face education and online learning. The implementation of blended learning in courses and programmes is commonly associated with an enhanced student expe-rience resulting from broader access to learning resources, improved interactivity and cooperation, increased participation and motivation, and increased control of students’ own learning. This paper presents a design model that can assist in the development, implementation and evaluation of blended learning courses. The model is supported by a review of the literature and a multiple case study analysis of three higher education courses, in Australia. The design model is composed of six core elements: early planning and clear communication, in-class active learning, appropriate online technology selection, engaging online content and activities, student online and in-class assessment, and multi-layered course evaluation.
- Software-based assets: a new perspective on the concept of software assetsPublication . Simões, Ivo; Bernardo, Maria do Rosário ; Isaias, PedroEste artigo propõe o conceito de Software-Based Assets (SBAs) como uma categoria emergente de software assets, distinta das abordagens tradicionais. Apresenta-se um modelo de gestão orientado à entrega de valor numa perspetiva multidimensional, que inclui inovação, capacitação, gestão em ecossistema protegido e maximização na diferenciação estratégica. Propõe-se ainda um modelo de maturidade que permite avaliações com uma comunicação em níveis transversais de entendimento. Os resultados demonstram que os software assets constituem recursos estratégicos subvalorizados e mal geridos, de modo geral, nas organizações, sendo necessária uma abordagem que reconheça o seu potencial e extraia o máximo das suas múltiplas dimensões de valor.
- Implementation and evaluation of a chatbot in a business course in higher educationPublication . Isaías, Pedro; Hoque, Tania Tanzin; Miranda, PaulaWhile the higher education sector is continuously searching for innovative technologies, the use of chatbots requires extensive research and careful consideration of their pedagogical value. The lessons learned from lecturers who experiment with chatbots can constitute important evidence to support their use. This paper presents a chatbot specifically designed for a Higher Education course, named RESOURCEbot, its mechanics and workflows. This chatbot was used in a university course to assist the students with recommendations of relevant research papers. It is also presented the chatbot´s evaluation. The evaluation of the RESOURCEbot derived from a questionnaire that was distributed among the students to assess their opinions about the experience of using a chatbot, its performance and their intention to use chatbots in educational settings. The results highlighted some of RESOURCEbot’s limitations, such as some difficulty in understanding the students’ prompts, but overall they reflected the students’ positive opinions concerning its ease of use, and the value and pertinence of its recommendations.
- Patient standardization identification as a healthcare issuePublication . Macedo, Mario; Isaías, PedroHealthcare organizations use information systems with several different types of data and user interfaces. The lack of standardization means loss of efficiency and effectiveness. It limits the expected quality of Healthcare services. Some difficulties for this standardization are known. However there are models that can respond to the complexity of this area of science and evolve with the development of knowledge. A problem which is common to several organizations is the lack of automatic identification of patients. Another one is how to solve the problem of having information duplicated in different databases. The purpose of this paper is to show the importance of the standardization of clinical data and the development of unique models of identification that will enable setting unique access keys and the interconnection between all the clinical data. The empowerment of systems that support clinical decision and the use of workflows for treatment plans that involve more than an organization of Healthcare will only be possible if they use standard models, open technologies and unique patient identification.
- Perspectives of online educationPublication . Reis, Felipa Lopes dos; Pinho, Carlos; Negas, Mário Carrilho; Martins, António Eduardo Pais Falcão BarbosaThe objective of this article is to bring up a reflexion on the nature of online education and its specific characteristics. The reality and development level of Information and Communication Technologies are both fundamental for the success and maturity of more evolved teaching processes. These processes assume themselves increasingly as facilitators and active agents of the diffusion of knowledge.
- Empathic technologies and virtual, contextual and mobile learning in VR/AR/MR environmentsPublication . Isaias, Pedro; Reis, FranciscoStudents’ motivation and interest as well interaction between students and teachers in e-Learning and Mobile Learning environments can be improved through the use of affective technologies and empathic systems.This paper introduces Emphatic concepts, an emphatic platform and an Emphatic Forum approach. It contextualizes this initiative within the Emphatic Products, a EU/ITEA2 research project, and proposes future developments in terms of unique features such as moving to, adapting to, even defining a whole new interaction paradigm in Virtual Reality (VR), Augmented Reality (AR) and Mixed Reality (MR) immersive environments.
- Gameful design principles for self-learning in gamified eLearning systemsPublication . Lindley, Marco; Isaias, PedroThis paper explores the field of Gamified eLearning Systems (GeLS), these are a strong educational platform being implemented at all educational levels. Through a study of currently available GeLS, several common attributes contributing to their success are highlighted as well as some common weaknesses, in particular, the problems of linearity, repetitiveness and lack of user freedom. This paper asks whether these weaknesses can be addressed by using design techniques typical of Open World and Rogue Like games. Based on a user survey on Open World and Rogue Like game experience, six new design principles are formulated, alongside a model capable of implementing these design principles in a GeLS.
- Flipping the classroom effectively: evaluation results from a course at the University of QueenslandPublication . Isaías, Pedro; McKimmie, Blake; Bakharia, Aneesha; Zornig, JohnThe flipped classroom is regarded as a valuable approach to engage students more deeply in the learning process and as a strategy to promote active learning within the classroom. As more educators resort to it to enhance teaching and learning, it is important to assess its effectiveness and determine its pedagogical value. This paper examines the results of the evaluation of a flipped psychology course. The evaluation process was comprised of interviews, surveys and the analysis of clickstream data. The evaluation included the students, tutors and the course creators and it highlighted the aspects that were successful and the improvements that can be made in future editions of the flipped course.
- Information systems success: measuring wiki implementation success, based on the DeLone & McLean modelPublication . Alexandre, João; Isaías, PedroIn all the organizations, the information systems should see the success of its implementation measured. This paper tests the DeLone & McLean (2003) information systems success model using a wiki implementation. From the model, the measures to be studied were elaborated in diverse questions having a 6-point Likert scale for the answers. Several identifiable validation relationships in the proposed model, on which the study has been based, were summarised as seven hypotheses of relationships between the variables. The paper uses the Structural Equation Modelling (SEM) technique to test the referred hypotheses. The model has proved its validity and suitability for the measurement of web 2.0 tools, and the model explained an amount exceeding 75% the results obtained. The results show that the satisfaction of the user is a strong inducer of liquid benefits, at individual and organizational level, in line with other studies in the literature.
- Social networks: advantages and disadvantages of its use in job huntingPublication . Courelas, Micaela; Isaias, PedroPortugal is going through an unprecedented unemployment crisis. Highly trained people are emigrating in search of better work conditions within their area of study. The job seekers that stay in Portugal try to find work through a variety of ways: some settle for a job beneath their potential while others search the web using social (and professional) networks. Websites such as Facebook and LinkedIn are often being used as virtual markets, full of opportunities for the unemployed and also with large information databases that help recruiters in their search for candidates. This paper intends to make a comparison between recruiters and candidates’ perspectives on job-hunting through social networks. More specifically, it will use online questionnaires and interviews to assess how Facebook and LinkedIn might offer opportunities to job seekers and how recruiters expose those opportunities. The results showed that Facebook is the candidates’ preferred tool, while recruiters tend to use LinkedIn more often. Both recruiters and job seekers agreed that curricular information is the key for a successful profile and that, in terms of online social networking, the lack of privacy is a substantial disadvantage and networking is the best advantage.
