Informática e Sistemas de Informação | Comunicações em congressos, conferências, seminários/Communications in congresses...
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- Intelligent organisational ecosystems: a research agenda for trustworthy digital transformationPublication . São Mamede, HenriqueApresentação do estado atual de investigação na área de Information Systems and Applied Computing do INESC TEC.
- A importância da formação profissional no mercado ITPublication . Santos, Arnaldo
- Processes and dynamics in the age of artificial intelligencePublication . São Mamede, Henrique; Santos, Arnaldo
- Proposal of a framework for adaptive serious games using design science research methodologyPublication . Pistono, Alvaro; Santos, Arnaldo; Baptista, Ricardo José VieiraGames with purposes beyond entertainment, the so-called serious games, have been useful tools in professional training, especially in engaging participants. However, their evaluation and, also, their adaptable characteristics to different scenarios, audiences and contexts remain challenges. This paper examines the application of serious games in professional training, their results and adaptable ways to achieve certain goals. Using the Design Science Research (DSR) methodology, a framework was built to develop and evaluate serious games to improve user experience, learning outcomes, knowledge transfer to work situations, and the application of the skills practised in the game in real professional settings. At this stage, the investigation presents a framework regarding the triangulation of data collected from a systematic literature review, focus groups and interviews. Following the DSR methodology, the next steps of this investigation, listed at the end of the paper, are the demonstration of the framework in serious game development and the evaluation and validation of this artefact.
- Preliminary research to propose a master data management framework aimed at triggering data governance maturityPublication . Guerreiro, Leonardo; Bernardo, Maria do Rosário ; Martins, José; Gonçalves, Ramiro; Branco, FredericoData management solutions became highly expensive and ineffective mainly due to the lack of transparent processes and procedures to measure and provide clear guidance on Log in Menu Search Cart Home Information Systems and Technologies Conference paper Preliminary Research to Propose a Master Data Management Framework Aimed at Triggering Data Governance Maturity Conference paper First Online: 14 February 2024 pp 183–189 Cite this conference paper (WorldCIST 2023) Information Systems and Technologies the steps needed to implement them. The organizations and specialists agree that the only manner solve the data management issues requires the implementation of data governance. Many of those attempts had failed previously because they were based only on IT, with rigid processes and activities frequently split by systems or the areas supported by systems and their data. It shows that Data governance has been acquiring significant relevance. However, a consensus or even a holist approach was not achieved so far. This paper that is part of an ongoing thesis research that aims to identify the main gaps and opportunities by summarizing and study the literature consistently and as result at the end of the research it will propose a standard framework for data governance measuring its impact on the Data Governance maturity level before and after its implementation and thus as contribute to the community by trying to mitigate the problems found.
- O papel dos chatbots no governo eletrónico: a consciencialização para a criminalidade informática em PortugalPublication . Pimentel, Luis; Bernardo, Maria do Rosário ; Rocha, TâniaA utilização intensiva de equipamentos eletrónicos e a crescente oferta de serviços pela internet potenciaram a incidência da criminalidade informática. Apesar de existirem, em Portugal, medidas públicas que visam promover as competências digitais dos cidadãos em questões de segurança e privacidade de equipamentos eletrónicos, acabam por não ser vocacionadas para aspetos mais complexos deste género de criminalidade. Devido a esta especificidade, medidas preventivas do fenómeno podem beneficiar com o know-how e experiência de entidades com competências legais na área, mormente o Centro Nacional de Cibersegurança (CNCS), o Ministério Público (MP) e a Polícia Judiciária (PJ). Na administração pública, em Portugal, verifica-se a adoção de tecnologias emergentes, baseadas em inteligência artificial (IA), para potenciar a comunicação entre Estado e cidadãos. Ações de sensibilização abrangentes devem socorrer-se destas ferramentas tecnológicas. Deste modo, este artigo descreve a investigação conducente à identificação de uma ferramenta eletrónica (artefacto) eficiente, em contexto de governo eletrónico, com o objetivo de informar e consciencializar os cidadãos para o crescente fenómeno da criminalidade informática.
- Virtual assistants in a digital governance environmentPublication . Pimentel, Luis; Reis, Arsenio; Bernardo, Maria do Rosário ; Rocha, Tânia; Barroso, JoãoTechnological developments have had a major impact on the intensive use of electronic equipment, networked or connected to the internet, factors that have boosted the emergence and growth of cybercrime. Measures to mitigate and combat the phenomenon, taking into account its complexity and specificity, must involve all public entities with responsibility in the sector, in a global effort to promote digital literacy in the areas of cybersecurity and computer crime prevention. These comprehensive actions should use digital technologies based on artificial intelligence (AI), such as virtual assistants, whose characteristics allow the massification of information transmission, while enhancing the digital inclusion of users. Government entities are engaged in adopting technologies based on chatbots, with their presence in several areas of public administration. Despite the evolution, these resources have not yet been made available by the entities responsible for mitigating computer crime. On the other hand, although there are government programs aimed at increasing the digital skills of citizens, namely regarding the protection of devices, digital content or personal data, they are not designed for the specificities of cybercrime. In this context, a system based on chatbots, implemented in a digital governance context, by law enforcement agencies, with resources shared with other government entities can contribute to the prevention of cybercrime.
- Transformation framework for transitioning traditional universities to online open educationPublication . Santos, Arnaldo; São Mamede, Henrique; Morgado, Leonel; Koulaouzidis, Giorgos; Ilcheva, Maria; Kuijpers, Chris; Guasch, Teresa; European Association of Distance Teaching UniversitiesWe present a nine-dimension institutional framework that guides traditional universities in transitioning to high-quality hybrid and online provision. Building on EADTU’s E-xcellence manual, we bring to the fore enterprise architecture/interoperability, service digitisation, change-and-incentive systems, and governance/decision rights, by combining expert individual and panel contributions. We then operationalise this into a facilitation-ready checklist (Areas, Sub-areas, Topics, and Diagnostic questions), and add an institution-level maturity model to support prioritisation and roadmap design. We report on qualitative field validation through three one-week expert engagements (March-April 2025), which combined leadership briefings, semi-structured interviews, artifact reviews, and synthesis reports. The framework proved usable for cross-unit dialogue, was diagnostically sensitive to system-level blockers (interoperability and operations, digitization of academic/administrative services, change management, and incentives), and was actiongenerative, informing roadmaps for 12-24 months. We propose testable propositions linking governance/platform readiness to pedagogy, services, and outcomes. The full checklist and facilitation materials are released in an open repository to enable institutional self-assessment and comparative research.
- A inteligência artificial leva-nos a sermos mais ambiciosos na aprendizagemPublication . Morgado, LeonelA chegada da Inteligência Artificial (IA) generativa não nos dispensa de aprender e não nos permite continuar a ensinar da mesma forma. Obriga-nos a elevar a ambição da aprendizagem. Recordemos a polémica da calculadora nos anos 1970: ao longo de 30-40 anos, deixámos de nos focar no treino manual de algoritmos de cálculo progressivamente mais complexos, para rapidamente saltar deles para valorizar a agilidade mental, a capacidade de estimativa e o sentido crítico face a alternativas. Hoje a IA faz traz este choque à generalidade das disciplinas académicas, mas não se trata de uma adaptação ligeira e sim de repensar os objetivos do que queremos que se aprenda (e descobrir como ensiná-lo, como acompanhar o processo e como avaliar). Nesta comunicação apresento um caminho, ancorado em no conceito dos ecossistemas cognitivos: orquestrar pessoas e IA em articulação. Levar os estudantes a almejar ambições e avaliem critérios para as atingir; definam projetos para as concretizar, ponderem alternativas, identifiquem dilemas, consequências e limitações, apresentem evidências. Partilho casos reais da minha atividade docente online na Universidade Aberta: (i) Programação por Objetos, recorrendo a filósofos digitais de apoio; (ii) Engenharia de Software apoiada por uma assistente metacognitiva que apoia a autorregulação dos alunos; (iii) Protocolo de revisões da literatura para mestrandos e doutorandos em que a IA permite “regressar ao passado” e almejar uma compreensão dual do contexto científico e dos intentos pessoais de progressão do estudante enquanto investigador em formação. A metodologia ainda não é clara, o caminho é nebuloso, mas partilho o entusiasmo com que o trilho. Defendo que temos urgentemente de transitar de métodos de entrega e avaliação de “produtos” para acompanhamento e orquestração de processos, valorizando a progressão e os “rastos” de evidências. Esta transição implica a nossa transformação e reinvenção enquanto docentes, com processos novos que nos permitam atuar nas horas de trabalho que temos, nos constrangimentos da nossa condição humana e profissional.
- A domain-agnostic virtual choreography framework for digital twins: an oil spill applicationPublication . Cassola, Fernando; Cavaleiro, Vitor; Lacet, Demetrius; Correia, Miguel; Oliveira, Marco Amaro; Carvalho, Alexandre Valle de; Morgado, LeonelDigital Twins (DTs) for the ocean are rapidly emerging as essential tools for understanding, forecasting, and managing environmental phenomena. However, most existing DT visualization solutions are tightly coupled to specific platforms and lack semantic coherence and interoperability—challenges that are particularly critical in federated and distributed DT systems. Furthermore, visualizing dynamic and spatio-temporal behaviors, such as oil spills, across multiple rendering environments remains a complex, platform-dependent task. In this paper, we present VChor, a domain-agnostic virtual choreography framework designed to address these limitations. Our approach integrates model-driven engineering, semantic web technologies, and platform-independent representations to support the declarative specification of behaviors and visual mappings. A single VChor instance describes spatio-temporal dynamics and associated actions, and can be interpreted by multiple visualization engines (e.g., Unity3D and CesiumJS) without the need for code recompilation or platform-specific programming. We demonstrate our approach through a real-world oil spill monitoring use case, developed in the context of the ILIAD H2020 project, and encapsulated within a modular Application Package. This package automates the generation, validation, and transformation of virtual choreographies from raw data to platform-specific outputs. The framework promotes interoperability, reusability, and scalability, while supporting FAIR principles in environmental Digital Twin workflows. The findings highlight VChor’s potential to streamline scenario modeling, enable cross-platform visualization, and support decision-makers with accurate, flexible, and reusable visual representations of ocean dynamics.