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- Am I willing to relate online? a comprehensive understand of e-learningPublication . Sousa, Sónia; Lamas, David; Dias, PauloMajor contributions of the work are towards a comprehensive understanding of the influence of trust in an e-learning context. This paper aims to eliciting potential effects of trust in efforts in communicate, share and interact online leaning contexts. It intends first to provide a contextualization on this research rationale and background that lead to a preliminary exploratory model of model of trust which describes insights on users predisposition to interact online and their trust beliefs. Ending by setting a sort of considerations on the potential of some trust components in influencing people's willingness to interact, be creative and constructing their knowledge in virtual spaces.
- A model for human-computer trust : a key contribution for leveraging trustful interactionsPublication . Sousa, Sónia; Dias, Paulo; Lamas, DavidThis article addresses trust in computer systems as a social phenomenon, which depends on the type of relationship that is established through the computer, or with other individuals. It starts by theoretically contextualizing trust, and then situates trust in the field of computer science. Then, describes the proposed model, which builds on what one perceives to be trustworthy and is influenced by a number of factors such as the history of participation and user's perceptions. It ends by situating the proposed model as a key contribution for leveraging trustful interactions and ends by proposing it used to serve as a complement to foster user's trust needs in what concerns Human-computer Iteration or Computermediated Interactions.
- The interrelation between communities, trust and their online social patternsPublication . Sousa, Sónia; Lamas, David; Dias, PauloThis paper describes an attempt to explore possible interrelations between today's online communities, trust and their online social patterns. It reports on a study in progress to provide a deeper understanding of how and at what level such relations affect the development of learning social contexts, i.e contexts that represent individuals needs, group commitments, their responsibilities, goals and loyalties towards the need to progress, to bound and gain knowledge or become skilled. The paper starts by discussing this study's rational, and proceeds on discussing alternative ways of depicting and understanding how our attitudes regarding online relationships can be related with trust. It terminates with a briefly presentation and discussion of the early results the ongoing work.
- The implications of trust on moderating learner’s social interactions: a socio-technical model of trustPublication . Sousa, Sónia; Lamas, David; Dias, PauloThe main goal of this paper is to present and validate a socio-technical model of trust. This model aims to depict the implications of trust on moderating learners online interactions. This work main motivation is focused on design ways to promote a stronger acceptance sense of community among learners, by giving emphasis to a more active learning through collaboration and social construction understanding. This model aims to eventually provide the means to detect potential trust violations within an online relationship, helping educators to move towards practices of reconciliation. This socio-technical trust model takes into account individuals trust predispositions and other five trust attributes and establishes their role on building relationships, and in developing underlying attitudes, behaviours and beliefs of an learning community. This paper starts by providing a contextualization on this research background and rationale, that leads to a the design of the preliminary exploratory model of model of trust, describes it validation procedure by setting results of a survey procedure.
- Value creation through trust in technological-mediated social participationPublication . Sousa, Sónia; Lamas, David; Dias, PauloIn this article, we advocate for the use of a social-technical model of trust to support interaction designers in further reflecting on trust-enabling interaction design values that foster participation. Our rationale is built upon the believe that technological-mediated social participation needs trust, and it is with trust-enabling interactions that we foster the will for collaborate and share—the two key elements of participation. This article starts by briefly presenting a social-technical model of trust and then moves on with establishing authors rational that interconnects trust with technological-mediated social participation. It continues by linking the trust value to the context of design critique and critical design, and ends by illustrating how to incorporate the trust value into design. This is achieved by proposing an analytical tool that can serve to inform interaction designers to better understand the potential design options and reasons for choosing them.
- Fostering sharing with trustPublication . Sousa, Sónia; Lamas, David; Dias, PauloAs sharing heavily relies on trust, in this position paper we advocate for the use of a socio-technical model of trust to inform the design of sharing services. We start by presenting the model and then moving on to establish the relationship between sharing and trust. We then deconstruct a sharing service proposal illustrating potential trust breakdowns. Finally, in an example, we illustrate how the socio-technical model of trust could be used to inform the (re)design of the selected service
- Cultivar interações confiáveis: um esforço para a sustentabilidade dos sistemas interactivos: a model for human-computer trustPublication . Sousa, Sónia; Dias, Paulo; Lamas, DavidNeste artigo a confiança é abordada como um processo social e comportamental. Este artigo começa por descrever o problema, definindo o conceito de confiança para, de seguida, propor um modelo social e comportamental de confiança e a sua validação; concluímos o artigo com as considerações finais e com propostas de trabalho futuro.
- A model for human-computer trust : contributions towards leveraging user engagementPublication . Sousa, Sónia; Lamas, David; Dias, PauloTrusting is a rather complex phenomena and this complexity has been increasing with the pervasiveness of computing systems. In this virtual realms, Human-computer trust represents a key issue in today’s organizations, and it has a significative role in leveraging interactions and mediating interrelationships and auto-regulate knowledge sharing processes. This paper reports an research framework, which aims to facilitate the use of the acquired understanding of the role of trust in (A) Human Computer Interaction; and in (B) Computer mediated Interaction. Results situate the model as a key contribute for leveraging people’s interactions and their technological artefacts.