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Managing tacit knowledge in the auditing of Brazil’s Unified Health System (SUS); a tool for institutional learning and organizational sustainability

2026Capítulo de livro Acesso restrito
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datacite.subject.fosCiências Sociais
datacite.subject.sdg03:Saúde de Qualidade
datacite.subject.sdg04:Educação de Qualidade
datacite.subject.sdg10:Reduzir as Desigualdades
datacite.subject.sdg15:Proteger a Vida Terrestre
datacite.subject.sdg11:Cidades e Comunidades Sustentáveis
dc.contributor.authorRocha, Luciano
dc.contributor.authorHenriques, Susana
dc.contributor.authorLacerda, Juciano
dc.contributor.editorLeal Filho, W.
dc.contributor.editorTrevisan, L.V.
dc.contributor.editorCaeiro, Sandra
dc.contributor.editorMapar, M.
dc.contributor.editorTrindade, Jorge
dc.date.accessioned2026-09-15T08:24:23Z
dc.date.available2026-09-15T08:24:23Z
dc.date.issued2026
dc.description.abstractBridging the gap between the world of rational knowledge production and that of public action is one of the key efforts sustainability scientists can make to address social inequalities, poverty, and hunger. This is particularly important at a time when public policymakers increasingly rely on scientific evidence to justify and support their decisions concerning the Sustainable Development Goals. The same applies to the work of auditors at the National Department of Auditing of Brazil’s Unified Health System (SUS). These professionals must carry out a thorough analysis of records, reports, documents, and facts related to the audited object in order to verify compliance with laws and regulations, identify shortcomings, and propose possible solutions and improvement measures. This chapter highlights that public organisations can become more intelligent and sustainable through the management of the diversity of tacit knowledge generated in health auditing, particularly during the period when auditors engage with audited parties and health system users in their local contexts—the operational phase of compliance audits. Making this knowledge available and accessible to individuals, multidisciplinary teams, and the organisation itself particularly contributes to the achievement of Sustainable Development Goals 3, 10, and 15.eng
dc.identifier.citationRocha, L., Henriques, S. Lacerda, J. S. (2026). Managing Tacit Knowledge in the Auditing of Brazil’s Unified Health System (SUS); a tool for institutional learning and organizational sustainability. In: Leal Filho, W., Trevisan, L.V., Caeiro, S., Mapar, M., Trindade, J. (eds) Sustainability Transition and Global Citizenship in the Digital Era: Innovations in Universities, (341-356). World Sustainability Series. Springer. https://doi.org/10.1007/978-3-032-22076-9
dc.identifier.doi10.1007/978-3-032-22076-9
dc.identifier.isbn978-3-032-22076-9
dc.identifier.urihttp://hdl.handle.net/10400.2/22376
dc.language.isoeng
dc.peerreviewedyes
dc.publisherSpringer
dc.relation.ispartofseriesWorld Sustainability Series
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectOrganizational sustainability
dc.subjectTacit knowledge management
dc.subjectSUS
dc.subjectDenaSUS
dc.subjectHealth system
dc.subjectInstitutional learning
dc.titleManaging tacit knowledge in the auditing of Brazil’s Unified Health System (SUS); a tool for institutional learning and organizational sustainabilityeng
dc.typebook part
dspace.entity.typePublication
oaire.citation.endPage356
oaire.citation.startPage341
oaire.citation.titleSustainability Transition and Global Citizenship in the Digital Era: Innovations in Universities
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameHenriques
person.familyNameLacerda
person.givenNameSusana
person.givenNameJuciano
person.identifier1730761
person.identifier1603495
person.identifier.ciencia-id6411-F538-EA4A
person.identifier.orcid0000-0002-7506-1401
person.identifier.orcid0000-0002-0876-377X
person.identifier.scopus-author-id54420026300
person.identifier.scopus-author-id57219054473
relation.isAuthorOfPublication7cf0fcf3-cd6d-426c-be00-3579c1499dd9
relation.isAuthorOfPublicationd22f8307-2efb-4540-a5dd-16fb27a83830
relation.isAuthorOfPublication.latestForDiscovery7cf0fcf3-cd6d-426c-be00-3579c1499dd9

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Ciências da Educação | Capítulos/artigos em livros internacionais / Book chapters/papers in international books
Ambiente e Sustentabilidade | Capítulos/artigos em livros internacionais / Book chapters/papers in international books
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