Gestão e Economia | Capítulos/artigos em livros internacionais / Book chapters/papers in international books
URI permanente para esta coleção:
Navegar
Percorrer Gestão e Economia | Capítulos/artigos em livros internacionais / Book chapters/papers in international books por Domínios Científicos e Tecnológicos (FOS) "Ciências Sociais"
A mostrar 1 - 3 de 3
Resultados por página
Opções de ordenação
- Application of governance, risk management, and compliance practices in the public service, in light of the tam model: a study at the Federal Institute of BahiaPublication . Oliveira, R.; Miranda, L.; Pinho, Carlos; IGI GlobalThis work's main objective was to study the application of governance, risk management and compliance (GRC) practices at Federal Institute of Bahia (IFBA), based on COSO- ERM, ISO 31000, and PMBOK. The application was carried out from the perspective of the technology acceptance model (TAM) to investigate users' perception of using a GRC system. The study is based on a questionnaire graded on a seven- point Likert scale. This model, originating in studies by Davis in 1986, located a fundamental conceptual framework for understanding how people perceive and adopt new technologies. The results demonstrate the applicability of the TAM model to measure perceived usefulness and ease of use in relation to the use of new technologies. It is also concluded that managers perceive greater usefulness and ease of use than subordinates, in relation to the proposed system. Thus, this study contributes to the development of studies on the GRC theme by systematizing practical implementation guided by international models, evaluating the perception of servers using the system in light of the TAM model
- Exploring social responsibility and social media engagement: the case of portuguese sustainable fashion brandsPublication . Santos, Sara; Silva, Paulo; Lopes, MargaridaConsumers value social and environmental responsibility today, leading fashion brands to use social media to promote sustainable initiatives and build consumer relationships. Digital platforms are essential for connecting with the brand by sharing responsible actions. Consumer behaviour is driven by motivations such as product acquisition and emotional satisfaction. Brand perception, influenced by marketing and social context, is crucial in purchasing decisions, which are increasingly made online. Creative and engaging content on social networks increases interaction with consumers. Brands' social responsibility efforts positively impact consumer trust and brand image. Such factors as consumer identity, brand experiences, and inherent characteristics such as self- esteem influence brand attachment. A research studyof three Portuguese sustainable fashion brands (Le Mot, Flair by MR, Kalimera) highlights the importance of social media strategies to reach and engage the public, convert interactions into sales and build consumer confidence in sustainable brands.
- Once upon a brand: storytelling in digital telecom campaignsPublication . Amorim, Edgar; Santos, Sara; JorgeStorytelling has been establishing itself as a central strategy in brand communication by providing narrative experiences that foster immersion, empathy with characters, and the emotional involvement of consumers. The ability of narratives to generate narrative transport and positive emotions has proven to be fundamental in strengthening the connection between consumers and brands, especially in digital contexts. This chapter analyses the impact of storytelling on digital advertising campaigns in the telecommunications sector in Portugal, seeking to address the scarcity of studies dedicated to this topic. The research analysed two 2024 Christmas campaigns broadcast on YouTube by the NOS and Vodafone brands. It surveyed 227 participants using a questionnaire that assessed narrative structure, narrative transport, positive emotions, and brand engagement. Statistical analysis confirmed that wellconstructed narratives increase narrative transport, trigger positive emotions and strengthen brand engagement.