Percorrer por autor "Zimmermann, Ricardo Augusto"
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- Analysing the fit between innovation strategies and supply chain strategiesPublication . Zimmermann, Ricardo Augusto; Ferreira, Luís Miguel Domingues Fernandes; Moreira, Antonio; Viles, E.; Ormazábal, M.; Lléo, A.Drawing on the concept of strategic fit, this conceptual paper seeks to clarify the relationship between innovation strategies and supply chain management strategies. This work seeks to propose a conceptual framework to help advance research in this area. A literature review was conducted as a basis for developing a unified framework which best reflects the relationship and fit between the different strategies in each area, something which has been clearly under researched from the strategic fit perspective. The findings can be used to guide the decision making of managers in the areas of innovation and supply chain. Additionally, they can serve as a reference for helping coordinate with other areas of the business, in order to ensure the correct fit between activities and strategies.
- Electronic government: challenges for public services consumer behaviour and value creationPublication . Moreira, Antonio; Zimmermann, Ricardo Augusto; Kaufmann, H. R.
- The importance of collaboration in knowledge management in public services: creating value for stakeholdersPublication . Moreira, Antonio; Zimmermann, Ricardo Augusto; AL-SHAMMARI, M.Knowledge management, understood as a means of value creation for stakeholders, has become one of the main concerns of the “New Economy,” and therefore, is receiving a great deal of interest from academics as well as the business world. Formerly restricted to private companies, the concern for knowledge management is now studied in public institutions in order to understand the influence of customers’ demands. As public services are part of a complex network in which citizens are the main players, public authorities are increasingly trying to identify and deploy programs that promote the modernization and simplification of Portuguese public services. Knowledge management activities play an important role in these programs; therefore, this study seeks to understand how collaborative knowledge practices are implemented in Portuguese public services. This study aims primarily at understanding the importance of collaboration in knowledge management having the value creation for Portuguese public institution stakeholders’ in mind. In order to gain a better understanding of this theme, this chapter presents a case study involving the Simplex Program, created and managed by Agência para a Modernização Administrativa (AMA) and its implementation in the municipal councils of Porto and Águeda and the Inter-municipal Community of Vale do Minho.