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Advisor(s)
Abstract(s)
We present a nine-dimension institutional framework that guides traditional universities in transitioning to high-quality hybrid and online provision. Building on EADTU’s E-xcellence manual, we bring to the fore enterprise architecture/interoperability, service digitisation, change-and-incentive systems, and governance/decision rights, by combining expert individual and panel contributions. We then operationalise this into a facilitation-ready checklist (Areas, Sub-areas, Topics, and Diagnostic questions), and add an institution-level maturity model to support prioritisation and roadmap design. We report on qualitative field validation through three one-week expert engagements (March-April 2025), which combined leadership briefings, semi-structured interviews, artifact reviews, and synthesis reports. The framework proved usable for cross-unit dialogue, was diagnostically sensitive to system-level blockers (interoperability and operations,
digitization of academic/administrative services, change management, and incentives), and was actiongenerative, informing roadmaps for 12-24 months. We propose testable propositions linking
governance/platform readiness to pedagogy, services, and outcomes. The full checklist and facilitation materials are released in an open repository to enable institutional self-assessment and comparative research.
Description
Keywords
Digital transformation Universities Online open education e-learning Learning organization Learning management Maturity model Interoperability Quality assurance Higher education
Pedagogical Context
Citation
Publisher
CC License
Without CC licence
