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Publication
Impact of non-verbal communication on collaboration in 3D virtual worlds: case study research in learning of aircraft maintenance practices
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Advisor(s)
Abstract(s)
Virtual worlds are widely regarded as a successful approach for professional team training, due to promoting collaboration through user avatars.
Current theoretical models of Computer-Supported Cooperative Work (CSCW) do not account for the specificity of virtual worlds’ affordances for collaboration, particularly regarding non-verbal communication affordances, which led Cruz et al. to propose in iLRN in 2015 a specific protocol to collect data to support the
empirical-grounded refinement of the theoretical treatment of virtual worlds in CSCW. Here, we present the results of applying this protocol to a case study in the training of aircraft maintenance practices. A training simulator platform was built with the Open Simulator platform for this purpose. Through activity observation, collected data provided a set of chains of evidence as proof elements, increasing the amount of empirical data available for future theory development.
Description
iLRN 2017. Conferência internacional realizada em Coimbra, Portugal, de 26–29 de junho de 2017.
Keywords
Virtual environments Virtual worlds Collaboration Presence Non-verbal communication Aircraft maintenance
Citation
Silva, Gustavo; Morgado, Leonel; Cruz, Armando - Impact of non-verbal communication on collaboration in 3D virtual worlds: case study research in learning of aircraft maintenance practices. In iLRN 2017. International Conference on Immersive Leraning, 3, Coimbra, 2017- "Immersive Learning Research Network [Em linha] : proceedings". Editado por Dennis Beck; [et al.]. [S.l.] : Springer , 2017. ISBN: 978-3-319-60632-3. p. 25-34
Publisher
Springer International Publishing