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Efficiency and convergence analysis in a women’s clothing retail store chain: evidence from Portugal

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dc.contributor.authorXavier, J. M.
dc.contributor.authorMoutinho, V. M.
dc.contributor.authorMoreira, Antonio
dc.date.accessioned2026-02-10T17:25:00Z
dc.date.available2026-02-10T17:25:00Z
dc.date.issued2015en_US
dc.date.updated2026-01-27T10:57:43Z
dc.description.abstractPurpose – The purpose of this paper is to estimate retailing efficiency in a 26-store women clothing retail chain and to decompose it in several measures in order to contribute to the performance improvement of this retail service firm, as well as to compare the efficiency of the different decision making units. Design/methodology/approach – This paper uses the following measures to estimate efficiency: sigma convergence analysis; efficiency analysis; technical efficiency (TE) analysis; pure technical efficiency (PTE) analysis and scale efficiency (SE) analysis for a set of 26 stores of a women retail service brand operating in Portugal. A cross-section input-oriented data envelopment analysis (DEA) is used to analyse quarterly data sets from 2010 to 2013. Findings – The results show that costs with personnel are slightly increasing when analysed using the sigma convergence method, although there are some geographical differences. Moreover, it is possible to witness that the retail store chain’s TE diminishes as the operations outputs do not grow as fast as input savings. On the other hand, there are no SE problems as the levels of SE are larger than pure efficiency levels. Research limitations/implications – The main limitation of the study stems from the fact that the analysis is based on a simple retail chain, which makes it a single case study. Therefore, the generalisation of the conclusions for other firms or for other periods of analysis should be made cautiously. Practical implications – It is shown that some stores have a good TE and other stores have some SE advantage. As such, it is possible to select some stores as benchmarks to deploy internal efficiency throughout the retail chain. Originality/value – The contribution of this paper is based on the application of the sigma conversion and DEA techniques to evaluate efficiency in retail service store.eng
dc.description.versioninfo:eu-repo/semantics/publishedVersion
dc.identifier.doi10.1108/IJRDM-06-2014-0077en_US
dc.identifier.eid2-s2.0-84942306137en_US
dc.identifier.issn0959-0552
dc.identifier.slugcv-prod-367331
dc.identifier.urihttp://hdl.handle.net/10400.2/21236
dc.language.isoeng
dc.peerreviewedyes
dc.rights.uriN/A
dc.subjectPortugal
dc.subjectDEA
dc.subjectScale efficiency
dc.subjectSigma convergence
dc.subjectTechnical efficiency
dc.subjectWomen clothing retail stores
dc.titleEfficiency and convergence analysis in a women’s clothing retail store chain: evidence from Portugaleng
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage814
oaire.citation.issue9en_US
oaire.citation.startPage796
oaire.citation.titleInternational Journal of Retail and Distribution Managementen_US
oaire.citation.volume43en_US
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameMoreira
person.givenNameAntonio
person.identifier.orcid0000-0002-6613-8796
rcaap.cv.cienciaid541F-5442-5666 | António Carrizo Moreira
rcaap.rightsrestrictedAccessen_US
relation.isAuthorOfPublication51ad303d-335c-4e2f-bae3-fffffef2e2f5
relation.isAuthorOfPublication.latestForDiscovery51ad303d-335c-4e2f-bae3-fffffef2e2f5

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