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Authors
Advisor(s)
Abstract(s)
O objetivo desta dissertação é associar o Design Thinking com o Scrum
para a melhoria da qualidade do software. As metodologias associadas colaboram
para aumentar a velocidade dos backlogs ao cliente-utilizador na fase inicial de um
projeto de desenvolvimento de software. A metodologia de pesquisa é o estudo de
caso por meio de entrevistas e inquéritos com profissionais de TI, e a apresentação
prática de um único estudo de caso.
A recolha de dados quali-quantitativa por inquérito foi feita a profissionais no
LinkedIn e a um grupo intitulado “Mulheres de Produto” do Slack.
O estudo apresenta como resultado variados métodos e ferramentas
complementares ao Design Thinking e ao Scrum para prevenir problemas de
software. Foi revelado que times multidisciplinares tendem a adaptar-se de forma
ágil e criativa devido à combinação do Design Thinking com o Scrum sempre com
a participação do utilizador.
De acordo com o público-alvo desta investigação, o valor percebido pelos
utilizadores é satisfatório quando observadas as necessidades destes por meio da
conjugação das entrevistas, da validação do MVP (Minimum Viable Product) e das
sprints backlogs completadas.
As implicações diretas deste estudo são a comunicação eficiente e a capacidade
analítica do time, a participação do utilizador, a entrega contínua, e o
desenvolvimento de software com uma proposição de valor intrínseco. A limitação
está no fato de o público-alvo ser de profissionais brasileiros, exclusivamente, e
pelo fato de apresentarmos um único estudo de caso.
This dissertation aims to associate Design Thinking with Scrum for the improvement of software quality. The associated methodologies collaborate to increase the speed of the backlogs to the user client in the initial phase of a software development project. The research methodology is the case study through interviews and a survey with IT professionals, and the practical presentation of a single case study. The quali-quantitative data collection was done by submitting a survey to professionals on LinkedIn and to a group titled "Mulheres de Produto" by Slack. The study presents various methods and tools complementary to Design Thinking and Scrum preventing software problems. It has been revealed that multidisciplinary teams tend to adapt quickly and creatively because of the combination of Design Thinking and Scrum always with user participation. According to the target audience of this research, the value perceived by users is satisfactory when their needs meet by combining interviews, validating the Minimum Viable Product (MVP) and completing sprints backlogs. The direct implications of this study are efficient communication and analytical capacity of the team, user participation, continuous delivery, and software development with intrinsic value proposition. The limitation is the fact that the target audience is exclusively brazilian professionals, and that we present a single case study.
This dissertation aims to associate Design Thinking with Scrum for the improvement of software quality. The associated methodologies collaborate to increase the speed of the backlogs to the user client in the initial phase of a software development project. The research methodology is the case study through interviews and a survey with IT professionals, and the practical presentation of a single case study. The quali-quantitative data collection was done by submitting a survey to professionals on LinkedIn and to a group titled "Mulheres de Produto" by Slack. The study presents various methods and tools complementary to Design Thinking and Scrum preventing software problems. It has been revealed that multidisciplinary teams tend to adapt quickly and creatively because of the combination of Design Thinking and Scrum always with user participation. According to the target audience of this research, the value perceived by users is satisfactory when their needs meet by combining interviews, validating the Minimum Viable Product (MVP) and completing sprints backlogs. The direct implications of this study are efficient communication and analytical capacity of the team, user participation, continuous delivery, and software development with intrinsic value proposition. The limitation is the fact that the target audience is exclusively brazilian professionals, and that we present a single case study.
Description
Keywords
Desenvolvimento de software Qualidade de software Proposição de Valor Scrum Design Thinking Utilizadores Software development Software quality Value proposition
Pedagogical Context
Citation
Rosal, Tatianna - Improving software quality using design thinking with scrum [Em linha]. [S.l.]: [s.n.], 2020. 97 p.