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Publication
Implementação de e-learning para disseminação de conhecimento numa organização com dispersão geográfica
| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 4.27 MB | Adobe PDF |
Authors
Advisor(s)
Abstract(s)
A formação de trabalhadores nas organizações tem importância para o aumento da sua produtividade e rentabilidade, tal como na atualização do seu conhecimento e melhor preparação para a realidade do mercado. Com recurso a plataformas digitais (LMS), através do método e-Learning, essas formações, que ocorrem em ambientes web, permitem gerir e aceder aos conteúdos formativos em diferentes dispositivos. O e-Learning tem, tradicionalmente, uma estrutura modular que permite adaptabilidade, flexibilidade e assincronismo da aprendizagem. Neste estudo, propõe-se realizar uma investigação pelo método de Design Science Research, implementando um curso de formação na organização sobre proteção de dados pessoais, recorrendo a um LMS para disseminação do conhecimento e autoavaliação dos trabalhadores. Na organização onde decorre o estudo, existe dificuldade na celeridade da disseminação do conhecimento devido à sua pluralidade de localizações e sua geografia, bem como a panóplia de horários de trabalho. No presente estudo, pretende-se avaliar a disseminação de formações na organização através de microlearning, recorrendo ao LMS Moodle e utilizando técnicas de Digital Storytelling com intencionalidade estratégica, assim como fazer as suas avaliações pedagógica e de envolvente, para que estas sejam céleres, normalizadas, flexíveis, eficazes para a organização, e de maior interesse e recetividade pelos trabalhadores.
Training workers in organizations is important for increasing their productivity and profitability, updating their knowledge, and better preparing them for the reality of the market. Using digital platforms (LMS) through the e-Learning method, this training takes place in web environments, allowing training content to be managed and accessed on different devices. e-Learning traditionally has a modular structure that allows for adaptability, flexibility, and asynchronous learning. This study proposes to carry out an investigation using the Design Science Research method, in which a training course on personal data protection is implemented in the organization, using an LMS for knowledge dissemination and employee self-assessment. In the organization in which the study is taking place, there is difficulty in disseminating knowledge due to its many locations and geography, as well as the variety of working hours. This study aims to evaluate the dissemination of training in the organization through microlearning, using Moodle (LMS) and strategic Digital Storytelling techniques, as well as to carry out a pedagogical and engaging evaluation of the training so that it is fast, standardized, flexible, effective for the organization, and of greater interest and receptivity by the workers.
Training workers in organizations is important for increasing their productivity and profitability, updating their knowledge, and better preparing them for the reality of the market. Using digital platforms (LMS) through the e-Learning method, this training takes place in web environments, allowing training content to be managed and accessed on different devices. e-Learning traditionally has a modular structure that allows for adaptability, flexibility, and asynchronous learning. This study proposes to carry out an investigation using the Design Science Research method, in which a training course on personal data protection is implemented in the organization, using an LMS for knowledge dissemination and employee self-assessment. In the organization in which the study is taking place, there is difficulty in disseminating knowledge due to its many locations and geography, as well as the variety of working hours. This study aims to evaluate the dissemination of training in the organization through microlearning, using Moodle (LMS) and strategic Digital Storytelling techniques, as well as to carry out a pedagogical and engaging evaluation of the training so that it is fast, standardized, flexible, effective for the organization, and of greater interest and receptivity by the workers.
Description
Tese Mestrado em Informação e Sistemas Empresariais, em associação com o Instituto Superior Técnico, apresentada à Universidade Aberta
Keywords
Elearning Microlearning Learning object Digital storytelling Learning Management System (LMS)