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  • HEI in the context of global citizenship
    Publication . Jacquinet, Marc; Nobre, Ângela Lacerda; Duarte, Rogério; Silva, Maria Luisa; Pimentel, Fernando
    The last decades have seen an expansion of the application of Quality Systems in the service sectors and in the public service sectors, including in Higher Education Institutions (HEI). Taking into account the fact that educational institutions are the incubators of future societies, it is critical to understand the role played by Quality Systems in improving the efficiency and effectiveness of such sector. HEI replicate or else reject and innovate the basic settings of each society. HEI both repeat and strengthen the social norms, the social conventions and the belief systems of each society or else they renovate and create new operational modes of existence. Global change happens as a result of the cumulative effect of such partial changes.
  • “Three white men walk into a bar” – TQM’s vanguard pluralistic intersectionality and Maine de Biran’s open-process
    Publication . Nobre, Ângela Lacerda; Duarte, Rogério; Gameiro, Amandine; Almeida, Fernando; Jacquinet, Marc; Lima, Miguel
    In the rich, educated and industrialised world, with high levels of concentration of technology, Total Quality Management has successfully allowed industries, organizations and institutions to gradually adapt to the new circumstances of the past 20th century, including the gradual transition from industry-based societies to a focus on services. In the 21st century, facing the radical changes in contemporary societies, and the necessary responses to the double challenge of growing economic inequality and the rapid deterioration of environmental conditions, a test that is already being faced by avant-garde institutions, especially designed to promote exploratory, provisional, and heuristic, trial-and-error actions.
  • Broader terms curriculum mapping: using natural language processing and visual-supported communication to create representative program planning experiences
    Publication . Duarte, Rogério; Nobre, Ângela Lacerda; Pimentel, Fernando; Jacquinet, Marc
    Accreditation bodies call for curriculum development processes that are open to all stakeholders, reflecting viewpoints of students, industry, university faculty, and society. However, communication difficulties between faculty and non-faculty groups leave an immense collaboration potential unexplored. Using the classification of learning objectives, natural language processing, and data visualization, this paper presents a quantitative method that delivers program plan representations that are universal, self-explanatory, and empowering; promoting stronger links between program courses and curriculum development open to all stakeholders. A simple example shows how the method contributes to representative program planning experiences and a case study is used to confirm the method’s accuracy and utility.
  • Ferramenta de apoio ao desenvolvimento curricular
    Publication . Silva, Rogério Duarte da; Pimentel, Fernando; Nobre, Ângela Lacerda; Jacquinet, Marc
    As agências de acreditação promovem o desenvolvimento curricular “científico”; assente na educação orientada por objetivos e em princípios de alinhamento construtivo. Para por em marcha esta forma de encarar a educação definem-se mapas que representam visualmente as unidades curriculares (UC) de um curso (dispondo-as verticalmente em função do ano e horizontalmente para um mesmo ano) relacionando objetivos de aprendizagem. Da análise destes mapas e pelo conhecimento dos objetivos de aprendizagem de cada UC é possível estabelecer ligações entre UC e intuir princípios fundamentais de ensino-aprendizagem subjacentes a um plano de estudos. Contudo, a interpretação dos objetivos de aprendizagem pressupõe a posse de competências específicas de subáreas disciplinares limitando a comunicação. Mesmo quando objetivos de aprendizagem de um plano de estudo são escritos de acordo com a taxonomia de Bloom, a variabilidade no estilo de escrita e no escopo resulta numa elevada heterogeneidade da redação dos objetivos de aprendizagem, uns demasiado abstratos, outros demasiado detalhados.