Usability and digital inclusion: standards and guidelines

Aleixo, Carlos; Nunes, Miguel; Pedro Isaias

Publication

Usability and digital inclusion: standards and guidelines

2012-02-07Journal article

dc.contributor.author	Aleixo, Carlos
dc.contributor.author	Nunes, Miguel
dc.contributor.author	Pedro Isaias
dc.date.accessioned	2015-10-20T08:31:16Z
dc.date.available	2015-10-20T08:31:16Z
dc.date.issued	2012-02-07
dc.description.abstract	This article aims at discussing e-government website usability in relation to concerns about digital inclusion. E-government web design should consider all aspects of usability, including those that make it more accessible to all. Traditional concerns of social exclusion are being superseded by fears that lack of digital competence and information literacy may result in dangerous digital exclusion. Usability is considered as a way to address this exclusion and should therefore incorporate inclusion and accessibility guidelines. This article makes an explicit link between usability guidelines and digital inclusion and reports on a survey of local government web presence in Portugal.	pt_PT
dc.identifier	10.1080/01900692.2011.646568
dc.identifier.citation	Aleixo, Carlos; Nunes, Miguel; Isaias, Pedro - Usability and digital inclusion: standards and guidelines. "International Journal of Public Administration" [Em linha]. ISSN 0190-0692 (Print) 1532-4265 (Online). Vol. 35, nº 3 (2012), p. 1-27	pt_PT
dc.identifier.doi	10.1080/01900692.2011.646568
dc.identifier.issn	0190-0692
dc.identifier.issn	1532-4265
dc.identifier.uri	http://hdl.handle.net/10400.2/4498
dc.language.iso	eng	pt_PT
dc.peerreviewed	yes	pt_PT
dc.publisher	Routledge	pt_PT
dc.relation.publisherversion	http://dx.doi.org/10.1080/01900692.2011.646568	pt_PT
dc.rights.uri	http://creativecommons.org/licenses/by-nd/4.0/	pt_PT
dc.subject	Usability guidelines	pt_PT
dc.subject	Digital inclusion	pt_PT
dc.subject	Local e-government	pt_PT
dc.subject	Information literacy	pt_PT
dc.title	Usability and digital inclusion: standards and guidelines	pt_PT
dc.type	journal article
dspace.entity.type	Publication
oaire.citation.endPage	239	pt_PT
oaire.citation.startPage	221	pt_PT
oaire.citation.title	International Journal of Public Administration	pt_PT
person.familyName	Isaias
person.givenName	Pedro
person.identifier.ciencia-id	731A-2E36-6847
person.identifier.orcid	0000-0003-1194-2127
rcaap.rights	openAccess	pt_PT
rcaap.type	article	pt_PT
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relation.isAuthorOfPublication.latestForDiscovery	bf41e004-f721-4349-a34c-95968cb9ea99