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Burnout nos terapeutas ocupacionais: o seu impacto organizacional
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Advisor(s)
Abstract(s)
Em maio de 2019, a Organização Mundial da Saúde (OMS) incluiu o burnout na 11ª
revisão da International Classification of Diseases (ICD-11).
Estudos sobre a Síndrome de Burnout têm demonstrado esta ter um grande impacto no
mercado laboral, nomeadamente no absentismo, na intenção de deixar o cargo e na real
saída do local de trabalho.
Diversos estudos provaram que sector da saúde é dos sectores económicos que apresenta
as maiores taxas de absentismo laboral. Por tal facto considerámos importante avaliar a
situação dos Terapeutas Ocupacionais em Portugal em relação à Síndrome de Burnout e
o seu impacto na organização.
Realizámos um estudo do tipo quantitativo. Como instrumento de recolha de dados
utilizámos o Maslach Burnout Inventory - Human Service Survey em português,
garantindo assim a fiabilidade do estudo, visto ser o instrumento mais utilizado para a
avalição do burnout. O questionário de caracterização dos respondentes foi criado pelo
investigador. Os questionários de autopreenchimento foram respondidos online através
da plataforma surveymonkey.
Quanto aos resultados, a maioria dos sujeitos da amostra (69,28% - 239 sujeitos) não
revelou burnout em nenhuma das três dimensões da escala. Contudo, 30,72% dos sujeitos
da amostra apresentaram valores indicadores de burnout numa ou mais dimensões.
Este trabalho revelou diferenças significativas na dimensão exaustão emocional entre
quem faltou nos últimos seis meses e quem não faltou, revelando quem faltou uma maior
exaustão emocional. Revelou também a existência de diferenças significativas – para pior
- em todas as dimensões do burnout em quem pensou mudar de profissão ou de
organização no último mêsface a quem não pensou em tal. Finalmente, revelou diferenças
significativas – também para pior - (i) nas dimensões exaustão emocional e
despersonalização em quem pensou mudar de profissão nos últimos seis meses face a
quem não pensou em tal e (ii) nas dimensões exaustão emocional e realização pessoal
baixa em quem pensou mudar de organização nos últimos seis meses face a quem não
pensou em tal.
In May 2019, the World Health Organization (WHO) included burnout in the 11th review of the International Classification of Diseases (ICD-11). Studies on Burnout Syndrome have shown that it has a great impact in the labor market, namely absenteeism, the intention to leave the job and the actual departure from the workplace. Several studies have shown that the health sector is one of the economic sectors that has the highest rates of absenteeism from work. For this reason, we considered it important to assess the situation of Occupational Therapists in Portugal in relation to Burnout Syndrome and its impact on the organization. We carried out a quantitative study. As a data collection instrument, we used the Maslach Burnout Inventory - Human Service Survey in Portuguese, thus guaranteeing the reliability of the study, as it is the most used instrument for assessing burnout. The respondents' characterization questionnaire was created by the researcher. The selfadministered questionnaires were answered online through the surveymonkey platform. As for the results, the majority of subjects in the sample (69.28% - 239 subjects) did not show burnout in any of the three dimensions of the MBI - HSS. However, 30.72% of the subjects in the sample had burnout indicator values in one or more dimensions. This study revealed significant differences in the emotional exhaustion dimension between those who were absent from work in the last six months and those who were not, revealing those who were absent a greater emotional exhaustion. It also revealed the existence of significant differences - for the worse - in all dimensions of burnout in those who thought about changing their profession or organization in the last month compared to those who did not. Finally, it revealed significant differences - also for the worse - (i) in the emotional exhaustion and depersonalization dimensions in those who thought changing their profession in the last six months compared to those who did not and (ii) in the emotional exhaustion and low personal fulfillment dimensions in whom thought about changing organization in the last six months compared to those who did not.
In May 2019, the World Health Organization (WHO) included burnout in the 11th review of the International Classification of Diseases (ICD-11). Studies on Burnout Syndrome have shown that it has a great impact in the labor market, namely absenteeism, the intention to leave the job and the actual departure from the workplace. Several studies have shown that the health sector is one of the economic sectors that has the highest rates of absenteeism from work. For this reason, we considered it important to assess the situation of Occupational Therapists in Portugal in relation to Burnout Syndrome and its impact on the organization. We carried out a quantitative study. As a data collection instrument, we used the Maslach Burnout Inventory - Human Service Survey in Portuguese, thus guaranteeing the reliability of the study, as it is the most used instrument for assessing burnout. The respondents' characterization questionnaire was created by the researcher. The selfadministered questionnaires were answered online through the surveymonkey platform. As for the results, the majority of subjects in the sample (69.28% - 239 subjects) did not show burnout in any of the three dimensions of the MBI - HSS. However, 30.72% of the subjects in the sample had burnout indicator values in one or more dimensions. This study revealed significant differences in the emotional exhaustion dimension between those who were absent from work in the last six months and those who were not, revealing those who were absent a greater emotional exhaustion. It also revealed the existence of significant differences - for the worse - in all dimensions of burnout in those who thought about changing their profession or organization in the last month compared to those who did not. Finally, it revealed significant differences - also for the worse - (i) in the emotional exhaustion and depersonalization dimensions in those who thought changing their profession in the last six months compared to those who did not and (ii) in the emotional exhaustion and low personal fulfillment dimensions in whom thought about changing organization in the last six months compared to those who did not.
Description
Keywords
Síndrome de Burnout Exaustão emocional Despersonalização Baixa produtividade Absentismo ao trabalho Abandono da profissão Burnout Emotional exhaustion Depersonalization Low productivity Absenteeism to work Abandonment of the profession
Citation
Fialho, Nilzo Alberto Costa - Burnout nos terapeutas ocupacionais [Em linha]: o seu impacto organizacional. [S.l.]: [s.n.], 2021. 124 p.