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Avaliação da competência intercultural em agências europeias descentralizadas: estudo comparativo entre as agências do domínio da justiça e dos assuntos internos e restantes
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Abstract(s)
A União Europeia dispõe de um conjunto de instituições para atingir os seus objetivos comunitários. Cada uma delas, de acordo com os seus propósitos e fins específicos, deverá contribuir com informação para um bem comum. De entre todas estas instituições da UE, existem as Agências Europeias descentralizadas e que foram criadas para desenvolver funções técnicas e científicas, com o objetivo de informarem e ajudarem as instituições de gestão política da União Europeia a tomar decisões. São estas agências que se ocupam de questões e problemas que afetam a vida quotidiana dos 500 milhões de pessoas que vivem na UE. Estas agências desempenham no espaço comunitário tarefas especializadas em diferentes domínios que vão desde a pesquisa, propostas de regulamentação e fiscalização sobre os alimentos que comemos, à medicação, à educação
e direitos fundamentais, à segurança e justiça, entre outros que nos afetam diariamente e que normalmente não paramos para pensar neles. A importância do tema reside na necessidade de promover a paz, a justiça social e a coesão social em sociedades cada vez mais diversas. Através da diversidade intercultural e da gestão da interculturalidade através e da promoção do diálogo intercultural, é possível construir pontes entre diferentes culturas, aumentar a compreensão mútua e prevenir conflitos e exclusão social. Sendo as Agências Europeias organizações constituídas e frequentadas por pessoas provenientes de toda a Europa, interessa saber como é que as relações sociais se desenvolvem, como são negociadas as diferenças culturais e como é que é feita a comunicação entre os pares e
com o exterior, onde a compreensão e a aceitação do outro sem discriminações devem ser permanentes e fazer parte dos seus códigos de conduta. O bom desempenho destas agências pode afetar diretamente a vida de muitos outros residentes da UE, mas também de muitos outros que procuram a UE como um espaço comum, saudável, seguro, social e
culturalmente enriquecedor e integrativo e não como fonte de discriminação, violência e exclusão. Assim, no nosso estudo a proposta consistiu em analisar estas agências com o objetivo comum de verificarmos qual a perceção sobre diferentes dimensões da competência intercultural e como é que esta faz parte do quotidiano da vida das pessoas
dentro destas agências e das suas funções. De uma forma breve, o nosso estudo verificou que, de uma forma geral, não existem diferenças significativas entre as Agências JHA e as Restantes Agências ao nível da perceção e avaliação que fazem sobre a competência intercultural. Porém, e sendo um estudo exploratório constatam-se diversas linhas possíveis para futuras investigações, como por exemplo; constatou-se que cerca de 53% dos funcionários europeus destas agências não possui qualquer formação na área da interculturalidade, e que em comparação entre os dois grupos de agências, são os da JHA que mais formação possuem (55%). De referir que a maioria dos participantes não é atento (60,7%) às barreiras institucionais discriminatórias, e que estes valores são praticamente iguais para ambos os grupos das agências estudadas. Salientamos também que cerca de 30% dos funcionários das Agências Europeias Descentralizadas já se sentiu culturalmente discriminado, em algum momento, dentro da agência onde trabalha. Só com a realização
contínua e aprofundada de estudos nestas áreas se pode entender melhor como essas questões afetam o funcionamento das Agências Europeias Descentralizadas e como podem ser abordadas de maneira eficaz, a fim de promover a inclusão, a diversidade e a igualdade de oportunidades para todos os indivíduos que trabalham nestas organizações, bem como a qualidade do seu funcionamento.
Agências Europeias; Interculturalidade; Competência Intercultural; Comunicação Intercultural. Equipas Multiculturais; Relações Interculturais;
The European Union has a set of institutions to achieve its community objectives. Each of them, according to their specific purposes and purposes, should contribute with information for a common good. Among all these EU institutions, there are the decentralized European Agencies that were created to develop technical and scientific functions, with the aim of informing and helping the European Union's political management institutions to take decisions. It is these agencies that deal with issues and problems that affect the daily lives of the 500 million people living in the EU. These agencies carry out specialized tasks in the community space in different domains, ranging from research, proposals for regulation and inspection of the food we eat, to medication, education and fundamental rights, to security and justice, among others that affect us daily and that we usually don't stop to think about them. The importance of the topic lies in the need to promote peace, social justice and social cohesion in increasingly diverse societies. Through intercultural diversity and the management of interculturality through and promotion of intercultural dialogue, it is possible to build bridges between different cultures, increase mutual understanding and prevent conflicts and social exclusion. Since the European Agencies are organizations constituted and frequented by people from all over Europe, it is interesting to know how social relations develop, how cultural differences are negotiated and how communication between peers and with the outside world takes place, where understanding and accepting others without discrimination must be permanent and part of their codes of conduct. The good performance of these agencies can directly affect the lives of many other EU residents, but also of many others who look to the EU as a common, healthy, and safe, socially and culturally enriching and integrative space and not as a source of discrimination, violence and exclusion. Thus, in our study, the proposal consisted of analysing these agencies with the common objective of verifying the perception of different dimensions of intercultural competence and how this is part of the daily lives of people within these agencies and their functions. Briefly, our study found that, in general, there are no significant differences between the JHA Agencies and the Other Agencies in terms of their perception and assessment of intercultural competence. However, and being an exploratory study, there are several possible lines for future investigations, such as; it was found that about 53% of the European employees of these agencies do not have any training in the area of interculturality, and that in comparison between the two groups of agencies, it is the JHA that have the most training (55%). It should be noted that most participants (60.7%) are not aware of discriminatory institutional barriers, and that these values are practically the same for both groups of agencies studied. We also point out that around 30% of the employees of the European Decentralized Agencies have already felt culturally discriminated against, at some point, within their agency where they work. Only by carrying out continuous and in-depth studies in these areas can we better understand how these issues affect the functioning of the European Decentralized Agencies and how they can be effectively addressed in order to promote inclusion, diversity and equal opportunities for all the individuals who work in these organizations, as well as the quality of their working.
Agências Europeias; Interculturalidade; Competência Intercultural; Comunicação Intercultural. Equipas Multiculturais; Relações Interculturais;
The European Union has a set of institutions to achieve its community objectives. Each of them, according to their specific purposes and purposes, should contribute with information for a common good. Among all these EU institutions, there are the decentralized European Agencies that were created to develop technical and scientific functions, with the aim of informing and helping the European Union's political management institutions to take decisions. It is these agencies that deal with issues and problems that affect the daily lives of the 500 million people living in the EU. These agencies carry out specialized tasks in the community space in different domains, ranging from research, proposals for regulation and inspection of the food we eat, to medication, education and fundamental rights, to security and justice, among others that affect us daily and that we usually don't stop to think about them. The importance of the topic lies in the need to promote peace, social justice and social cohesion in increasingly diverse societies. Through intercultural diversity and the management of interculturality through and promotion of intercultural dialogue, it is possible to build bridges between different cultures, increase mutual understanding and prevent conflicts and social exclusion. Since the European Agencies are organizations constituted and frequented by people from all over Europe, it is interesting to know how social relations develop, how cultural differences are negotiated and how communication between peers and with the outside world takes place, where understanding and accepting others without discrimination must be permanent and part of their codes of conduct. The good performance of these agencies can directly affect the lives of many other EU residents, but also of many others who look to the EU as a common, healthy, and safe, socially and culturally enriching and integrative space and not as a source of discrimination, violence and exclusion. Thus, in our study, the proposal consisted of analysing these agencies with the common objective of verifying the perception of different dimensions of intercultural competence and how this is part of the daily lives of people within these agencies and their functions. Briefly, our study found that, in general, there are no significant differences between the JHA Agencies and the Other Agencies in terms of their perception and assessment of intercultural competence. However, and being an exploratory study, there are several possible lines for future investigations, such as; it was found that about 53% of the European employees of these agencies do not have any training in the area of interculturality, and that in comparison between the two groups of agencies, it is the JHA that have the most training (55%). It should be noted that most participants (60.7%) are not aware of discriminatory institutional barriers, and that these values are practically the same for both groups of agencies studied. We also point out that around 30% of the employees of the European Decentralized Agencies have already felt culturally discriminated against, at some point, within their agency where they work. Only by carrying out continuous and in-depth studies in these areas can we better understand how these issues affect the functioning of the European Decentralized Agencies and how they can be effectively addressed in order to promote inclusion, diversity and equal opportunities for all the individuals who work in these organizations, as well as the quality of their working.
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Keywords
Agências Europeias Interculturalidade Competência intercultural Comunicação intercultural Equipas multiculturais Relações interculturais European Agencies Interculturality Intercultural competence Intercultural communication Multicultural teams Intercultural relations
Citation
Cabaço, João - Avaliação da competência intercultural em agências europeias descentralizadas [Em linha]: estudo comparativo entre as agências do domínio da justiça e dos assuntos internos e restantes. [S.l.]: [s.n.], 2023. 248 p.