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Benchmarking operational efficiency in waste collection: discussion of current approaches and possible alternatives

2019Artigo científico Acesso restrito
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dc.contributor.authorSousa, Vítor
dc.contributor.authorFerreira, Célia
dc.contributor.authorFernández Braña, Álvaro
dc.contributor.authorMeireles, I.
dc.date.accessioned2020-03-05T12:41:33Z
dc.date.available2020-03-05T12:41:33Z
dc.date.issued2019
dc.date.updated2020-02-29T11:31:33Z
dc.description.abstractEfficiency assessment and benchmarking are crucial for managing any organization. However, especially from a regulatory perspective, such efficiency assessment and benchmarking must be unbiased from context-specific issues and should provide an absolute rating, rather than a relative one. The current work reviews the approaches used for performance assessment and benchmarking waste collection services, revealing that the majority are biased and are not absolute, and proposes two alternative context-unbiased and absolute performance indicators, the collection capacity use (CCU) and the segregated waste collection efficiency (SWE). The proposed indicators were calculated for 246 utilities operating in Portugal. The utilities were then ranked accordingly, and their position was compared with the position attained using the equivalent performance indicators in the system currently in use by the Portuguese service regulator. The results reveal ranking differences of over 50 positions and illustrate how misleading the results from context-biased and relative metrics can be.pt_PT
dc.description.sponsorshipThe authors disclosed receipt of the following financial support for the research, authorship, and /or publication of this article: C DiasFerreira was funded through FCT ‘Fundação para a Ciência e para a Tecnologia’ by POCH (Programa Operacional Capital Humano) within ESF (European Social Fund) and by national funds from MCTES (SFRH/BPD/100717/2014). V Sousa acknowledges the support from FCT (SFRH/BSAB/113784/2015) and CERIS. The authors also gratefully acknowledge project Life PAYT – ‘Tool to Reduce Waste in South Europe’ (LIFE15 ENV/PT/000609) for its support.pt_PT
dc.description.sponsorshipLIFE15 ENV/PT/000609
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.1177/0734242X19854119pt_PT
dc.identifier.eid2-s2.0-85067864623
dc.identifier.slugcv-prod-784407
dc.identifier.urihttp://hdl.handle.net/10400.2/9438
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.relationRAW - Recovering nutrients from wastes: eco-innovative solutions to transform waste into resources
dc.relationPerformance - Based Risk - Informed Infrastruture condition Models
dc.subjectPerformance assessmentpt_PT
dc.subjectPerformance indicatorspt_PT
dc.subjectRrankingpt_PT
dc.subjectUnbiasedpt_PT
dc.subjectAbsolute evaluationpt_PT
dc.subjectWaste collectionpt_PT
dc.titleBenchmarking operational efficiency in waste collection: discussion of current approaches and possible alternativespt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.awardTitleRAW - Recovering nutrients from wastes: eco-innovative solutions to transform waste into resources
oaire.awardTitlePerformance - Based Risk - Informed Infrastruture condition Models
oaire.awardURIinfo:eu-repo/grantAgreement/FCT//SFRH%2FBPD%2F100717%2F2014/PT
oaire.awardURIinfo:eu-repo/grantAgreement/FCT//SFRH%2FBSAB%2F113784%2F2015/PT
oaire.citation.endPage814pt_PT
oaire.citation.issue8pt_PT
oaire.citation.startPage803pt_PT
oaire.citation.titleWaste Management and Researchpt_PT
oaire.citation.volume37pt_PT
person.familyNameFerreira
person.familyNameFernández Braña
person.givenNameCélia
person.givenNameÁlvaro
person.identifier.ciencia-id931E-FBDE-2098
person.identifier.orcid0000-0002-7456-2538
person.identifier.orcid0000-0002-0351-2664
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.cv.cienciaid931E-FBDE-2098 | Célia Maria Dias Ferreira
rcaap.rightsrestrictedAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublicatione30010dd-0512-4da6-a0c9-910b47f18b4f
relation.isAuthorOfPublication51c08f79-5b4e-4482-9dbd-651866a1e2a4
relation.isAuthorOfPublication.latestForDiscoverye30010dd-0512-4da6-a0c9-910b47f18b4f
relation.isProjectOfPublicationbfc45dda-8ea4-41eb-a77f-052f571a7454
relation.isProjectOfPublication07653fae-ff81-4c1d-970b-39b225a382c7
relation.isProjectOfPublication.latestForDiscoverybfc45dda-8ea4-41eb-a77f-052f571a7454

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