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Application of governance, risk management, and compliance practices in the public service, in light of the tam model: a study at the Federal Institute of Bahia

datacite.subject.fosCiências Sociais
dc.contributor.authorOliveira, R.
dc.contributor.authorMiranda, L.
dc.contributor.authorPinho, Carlos
dc.contributor.editorIGI Global
dc.date.accessioned2026-01-13T15:59:06Z
dc.date.available2026-01-13T15:59:06Z
dc.date.issued2025
dc.description.abstractThis work's main objective was to study the application of governance, risk management and compliance (GRC) practices at Federal Institute of Bahia (IFBA), based on COSO- ERM, ISO 31000, and PMBOK. The application was carried out from the perspective of the technology acceptance model (TAM) to investigate users' perception of using a GRC system. The study is based on a questionnaire graded on a seven- point Likert scale. This model, originating in studies by Davis in 1986, located a fundamental conceptual framework for understanding how people perceive and adopt new technologies. The results demonstrate the applicability of the TAM model to measure perceived usefulness and ease of use in relation to the use of new technologies. It is also concluded that managers perceive greater usefulness and ease of use than subordinates, in relation to the proposed system. Thus, this study contributes to the development of studies on the GRC theme by systematizing practical implementation guided by international models, evaluating the perception of servers using the system in light of the TAM modeleng
dc.identifier.doi10.4018/979-8-3693-5923-5.ch009
dc.identifier.urihttp://hdl.handle.net/10400.2/20788
dc.language.isoeng
dc.peerreviewedyes
dc.publisherIGI Global
dc.rights.urihttp://creativecommons.org/licenses/by-nd/4.0/
dc.titleApplication of governance, risk management, and compliance practices in the public service, in light of the tam model: a study at the Federal Institute of Bahiaeng
dc.typebook part
dspace.entity.typePublication
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNamePinho
person.givenNameCarlos
person.identifier.ciencia-idF717-CC2C-5488
person.identifier.orcid0000-0002-5509-2921
relation.isAuthorOfPublication4b8ea25d-af0c-4ceb-9794-c3b79e216aa2
relation.isAuthorOfPublication.latestForDiscovery4b8ea25d-af0c-4ceb-9794-c3b79e216aa2

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