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A avaliação do desempenho enquanto ferramenta motivacional no setor público português
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Abstract(s)
A avaliação do desempenho é um dos instrumentos motivacionais ao dispor dos dirigentes das organizações, embora só cumpra essa função se os trabalhadores percecionarem a avaliação como sendo justa e precisa, e demonstrarem satisfação com a mesma.
Considerando que o Sistema Integrado de Gestão e Avaliação do Desempenho na Administração Pública (SIADAP) é um instrumento de gestão do setor público português ainda escassamente abrangido pela literatura, torna-se essencial obter um melhor conhecimento dos efeitos motivacionais do mesmo.
A fim de contribuir para esse conhecimento realizámos um estudo empírico sobre o SIADAP. O estudo baseou-se num questionário que gerou 334 respostas válidas, as quais foram objeto de um tratamento estatístico de natureza descritiva e inferencial.
Os resultados apontam no sentido de os dirigentes públicos disporem de um instrumento de gestão que poderá elevar a motivação dos funcionários, desde que estes percecionem que são avaliados de forma justa e precisa, e estejam satisfeitos com a avaliação. Porém, a tónica dominante é a de inquiridos considerarem o processo de avaliação injusto e impreciso, e estarem insatisfeitos com o mesmo. Assim sendo, os resultados apontam, também, no sentido do SIADAP pouco motivar os funcionários públicos portugueses para melhorarem o seu desempenho.
Performance appraisal is one of the motivational tools available to organisational managers, although it only fulfils that role if workers perceive the appraisal as fair and accurate, and show satisfaction with it. Considering that the Integrated System of Performance Management and Appraisal in the Public Sector (SIADAP) is a management tool of the Portuguese public sector still sparsely approached by the literature, it is essential to get a better understanding of its motivational effects. In order to contribute to that knowledge, we have carried out an empirical study on SIADAP. The study was based on a questionnaire that generated 334 valid responses, which were subject to a statistical analysis of a descriptive and inferential nature. Results reveal that public leaders have a management tool that may increase employees’ motivation, provided that they perceive that they are fairly and accurately appraised, and that they are satisfied with the appraisal. However, the keynote is when respondents consider the appraisal process to be unfair and inaccurate, and are unsatisfied with it. Therefore, results also indicate that SIADAP plays a small role in motivating Portuguese civil servants to improve their performance.
Performance appraisal is one of the motivational tools available to organisational managers, although it only fulfils that role if workers perceive the appraisal as fair and accurate, and show satisfaction with it. Considering that the Integrated System of Performance Management and Appraisal in the Public Sector (SIADAP) is a management tool of the Portuguese public sector still sparsely approached by the literature, it is essential to get a better understanding of its motivational effects. In order to contribute to that knowledge, we have carried out an empirical study on SIADAP. The study was based on a questionnaire that generated 334 valid responses, which were subject to a statistical analysis of a descriptive and inferential nature. Results reveal that public leaders have a management tool that may increase employees’ motivation, provided that they perceive that they are fairly and accurately appraised, and that they are satisfied with the appraisal. However, the keynote is when respondents consider the appraisal process to be unfair and inaccurate, and are unsatisfied with it. Therefore, results also indicate that SIADAP plays a small role in motivating Portuguese civil servants to improve their performance.
Description
Keywords
Motivação Avaliação do desempenho Administração pública SIADAP Setor público português Motivation Performance appraisal Public administration Portuguese public sector