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An integrated approach using robotic process automation and artificial intelligence as disruptive technology for digital transformation

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dc.contributor.authorAraújo, Anderson
dc.contributor.authorSão Mamede, Henrique
dc.contributor.authorFilipe, Vítor
dc.contributor.authorSantos, Vitor
dc.date.accessioned2023-06-06T10:47:22Z
dc.date.available2023-06-06T10:47:22Z
dc.date.issued2023
dc.description.abstractDigital transformation is a phenomenon arising from social, behavioral and habitual changes due to global economic and technological development. Its main characteristic is adopting disruptive digital technologies by organizations to transform their capabilities, structures, processes and business model components. One of the disruptive digital technologies used in organizations’ digital transformation process is Robotic Process Automation. However, the use of Robotic Process Automation is limited by several constraints that affect its reliability and increase the cost. Artificial Intelligence techniques can improve some of these constraints. The use of Robotic Process Automation combined with Artificial Intelligence capabilities is called Hyperautomation. However, there is a lack of solutions that successfully integrate both technologies in the context of digital transformation. This work proposes an integrated approach using Robotic Process Automation and Artificial Intelligence as disruptive Hyperautomation technology for digital transformation.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.1007/978-3-031-30694-5_32pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.2/13984
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.subjectRobotic process automationpt_PT
dc.subjectArtificial Intelligencept_PT
dc.subjectDigital Transformationpt_PT
dc.subjectHyperautomationpt_PT
dc.titleAn integrated approach using robotic process automation and artificial intelligence as disruptive technology for digital transformationpt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.citation.endPage450pt_PT
oaire.citation.startPage438pt_PT
oaire.citation.titleEMCIS 2022. European, Mediterranean, and Middle Eastern Conference on Information Systemspt_PT
oaire.citation.volume464pt_PT
person.familyNameSão Mamede
person.givenNameHenrique
person.identifierR-002-0P0
person.identifier.ciencia-id7F17-9DAD-C007
person.identifier.orcid0000-0002-5383-9884
person.identifier.scopus-author-id36458782500
rcaap.rightsrestrictedAccesspt_PT
rcaap.typeconferenceObjectpt_PT
relation.isAuthorOfPublication86fd6131-eed5-42be-9639-9466ddf680ab
relation.isAuthorOfPublication.latestForDiscovery86fd6131-eed5-42be-9639-9466ddf680ab

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