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Engaging virtual agents

dc.contributor.authorIurgel, Ido A.
dc.contributor.authorMarcos, Adérito
dc.date.accessioned2013-01-04T16:05:20Z
dc.date.available2013-01-04T16:05:20Z
dc.date.issued2006-10
dc.description.abstractEmbodied virtual assistants normally don’t engage the user emotionally. They fulfil their functions, e.g. as shopping assistants or virtual teachers, factually and emotionless. This way, they do not explore the full potential of the presence of an embodied character. In real life, the personality of the teacher or salesperson, their ability to involve and even to entertain is essential for their success. But how much of these “soft factors” can be translated into behaviour of virtual agents? Which kinds of virtual personalities are appropriate for which group, and in which context? We call virtual agents with engaging “soft skills” Engaging Virtual Agents. This paper presents a software platform employed for experimenting with soft skills and for creating different personalities of virtual agents. The focus of this platform is on authoring principles that facilitate the cooperation of content creators and computer scientists. We also present “Julie”, an example that was shortly concluded as part of a research project commissioned by SAP AG. Julie is a virtual sales assistant that employs actively emotional expressions and narrative techniques, in order to provide additional motivation for the customer to visit and to remain at the virtual shop.por
dc.identifier.citationIurgel, Ido A.; Marcos, Adérito - Engaging virtual agents. In Conferência Nacional de Interacção Pessoa-Máquina, 2, Braga, 2006 - "Actas de Interacção 2006" [Em linha]. Editado por Teresa Chambel [et al.]. Braga: Grupo Português de Computação Gráfica, 2006. ISBN 972-98464-7-2. p. 123-131por
dc.identifier.isbn972-98464-7-2
dc.identifier.urihttp://hdl.handle.net/10400.2/2317
dc.language.isoporpor
dc.peerreviewedyespor
dc.publisherGrupo Português de Computação Gráficapor
dc.subjectEmbodied virtual agentpor
dc.subjectVirtual characterpor
dc.subjectVirtual assistantpor
dc.subjectAuthoringpor
dc.subjectPersonalitypor
dc.subjectEmotionpor
dc.titleEngaging virtual agentspor
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferencePlaceBragapor
oaire.citation.endPage131por
oaire.citation.startPage123por
person.familyNameMarcos
person.givenNameAdérito
person.identifierR-000-03D
person.identifier.ciencia-id0617-948A-BB8D
person.identifier.orcid0000-0002-9164-9686
person.identifier.scopus-author-id22980054100
rcaap.rightsopenAccesspor
rcaap.typeconferenceObjectpor
relation.isAuthorOfPublicationf734cd7c-b591-4398-833c-babb5f227a41
relation.isAuthorOfPublication.latestForDiscoveryf734cd7c-b591-4398-833c-babb5f227a41

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