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Gestão de projectos e análise de risco no sector dos seguros
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Abstract(s)
Esta investigação pretende avaliar em termos qualitativos a gestão de projectos e análise de risco do ramo automóvel no sector dos seguros em Portugal. Para abordar este problema, o propósito deste trabalho será analisar os processos de gestão do risco operacional do ramo automóvel no sector segurador e comparar com a banca comercial.
Devido às profundas alterações operadas nestes sectores de actividade em resultado da globalização, regulamentação e reestruturação, a motivação das organizações virou-se para redefinir processos internos e requalificar recursos humanos sem modernizar de forma estratégica a gestão para maximizar o valor para accionistas e clientes, minimizar o risco operacional e obter vantagens competitivas. No entanto, os resultados obtidos nos sectores em estudo não foram coincidentes. Concluímos que a banca comercial obteve maior valor acrescentado em resultado das mudanças operadas. O nosso estudo apoiou-se numa estratégia de investigação qualitativa, case study e incidiu sobre as empresas mais representativas de cada um dos dois sectores. As fontes primárias de informação centraram-se em memorandos, relatórios e entrevistas. Os artigos em revistas, conferências e mesmo livros constituíram as nossas fontes secundárias.
This investigation intends to evaluate in terms of quality the project management and risk analysis of the automotive industry in the insurance sector in Portugal. To address this problem, the purpose of this paper is to analyze the operational risk automotive management processes in the insurance industry and compare with the commercial banking. Due to profound changes operated in these industries as result of globalization, regulation and restructuring the motivation of the organizations turned to redefine internal processes and retrain human resources without modernize strategically management to maximize value for shareholders and customers, minimize operational risk and gain competitive advantage. However, the results obtained in the sectors under study were not coincident. We concluded that the commercial banks had a higher added value as result of changes operated. Our study is based on a qualitative research strategy, case study and focused on the most representative companies in each of the two sectors. The primary sources of information focus on memos, reports and interviews. The articles in magazines, conferences and even books constituted our secondary sources.
This investigation intends to evaluate in terms of quality the project management and risk analysis of the automotive industry in the insurance sector in Portugal. To address this problem, the purpose of this paper is to analyze the operational risk automotive management processes in the insurance industry and compare with the commercial banking. Due to profound changes operated in these industries as result of globalization, regulation and restructuring the motivation of the organizations turned to redefine internal processes and retrain human resources without modernize strategically management to maximize value for shareholders and customers, minimize operational risk and gain competitive advantage. However, the results obtained in the sectors under study were not coincident. We concluded that the commercial banks had a higher added value as result of changes operated. Our study is based on a qualitative research strategy, case study and focused on the most representative companies in each of the two sectors. The primary sources of information focus on memos, reports and interviews. The articles in magazines, conferences and even books constituted our secondary sources.
Description
Keywords
Análise de risco Companhia de seguros Mercado automóvel Gestão de projetos Sistemas de informação Análise qualitativa Project management Risk analysis Operational risk management Information systems Operational risk
Citation
Soeiro, Carlos Augusto Dourado - Gestão de projectos e análise de risco no sector dos seguros [Em linha]. [S.l.]: [s.n.], 2017. 77 p.