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Publication
Modelação da arquitetura empresarial no planeamento da continuidade
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| 3.79 MB | Adobe PDF |
Advisor(s)
Abstract(s)
O planeamento da continuidade de negócio (CN) obriga a adotar uma abordagem holística que tenha em consideração as tecnologias, os recursos e os fatores organizacionais.
Atualmente, não existe uma solução de planeamento da continuidade que enderece as necessidades específicas das organizações da Administração Pública (AP) portuguesa e que seja cientificamente validada, baseada em normas internacionais e em referenciais de boas práticas.
Neste trabalho, propomos utilizar a Arquitetura Empresarial (AE) e a linguagem gráfica ArchiMate para modelar o processo de gestão da continuidade, alinhando a solução proposta com o referencial COBIT 5, tendo em vista a melhoria das iniciativas de planeamento da CN.
A utilização da modelação de práticas de AE para endereçar o problema identificado tem como objetivo facilitar a comunicação entre as partes interessadas, ao proporcionar representações e respetivos repositórios dos aspetos essenciais do negócio e das suas dependências dos Sistemas de Informação (SI).
Esta tese foi demonstrada e avaliada recorrendo a questionários e entrevistas a profissionais de Tecnologias de Informação (TI) de uma grande organização da AP.
Business continuity planning requires a holistic approach that takes into account technology, resources and organizational aspects. Currently, there is not a solution of continuity planning that addresses the specific needs of the Portuguese Public Administration organizations that is scientifically validated, standards-based and uses best practices frameworks. In this work we propose to use the Enterprise Architecture (EA) and the graphic language ArchiMate to model the process of continuity management, aligning the proposed solution with the framework COBIT 5, targeting the improvement of planning business continuity initiatives. The use of modeling EA practices to address the problem identified aims to facilitate the communication between stakeholders, to provide representations and their repositories of the essential aspects of the business and its dependencies of the Information Systems (IS). This thesis was demonstrated and assessed in a large organization of the Portuguese Public Administration using evaluation forms and interviews with Information Technology (IT) professionals.
Business continuity planning requires a holistic approach that takes into account technology, resources and organizational aspects. Currently, there is not a solution of continuity planning that addresses the specific needs of the Portuguese Public Administration organizations that is scientifically validated, standards-based and uses best practices frameworks. In this work we propose to use the Enterprise Architecture (EA) and the graphic language ArchiMate to model the process of continuity management, aligning the proposed solution with the framework COBIT 5, targeting the improvement of planning business continuity initiatives. The use of modeling EA practices to address the problem identified aims to facilitate the communication between stakeholders, to provide representations and their repositories of the essential aspects of the business and its dependencies of the Information Systems (IS). This thesis was demonstrated and assessed in a large organization of the Portuguese Public Administration using evaluation forms and interviews with Information Technology (IT) professionals.
Description
Keywords
Administração pública Negócios Sistemas de informação Arquitetura empresarial ArchiMate COBIT Plano de Continuidade de Negócio Enterprise architecture Planning Manage continuity Stakeholders
Citation
Gomes, Pedro Emanuel de Campos Copeto - Modelação da arquitetura empresarial no planeamento da continuidade [Em linha]. [S.l.]: [s.n.], 2016. 153 p.