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Advisor(s)
Abstract(s)
Apesar dos muitos avanços tecnológicos na variedade de opções de negócios
de Rent a Car, a maioria permanece num modelo mais tradicional, extremamente
dependente do desempenho das tarefas pelos funcionários. Erros ocorrem durante essas
atividades. Neste documento, será dada atenção ao problema das trocas de matrícula que
ocorre devido a erros no processo de check-out. As trocas de matrícula geram prejuízos
para as empresas, que devem ser evitadas sempre que possível. Após analisar as soluções
disponíveis no mercado, um novo modelo será explorado neste estudo para solucionar o
problema das trocas de matrícula nas empresas de Rent a Car.
Despite the many technological advances in the variety of business options in Rent a Car, most remain in a more traditional model, extremely dependent on the performance of tasks by the employees. Errors occur during these activities. In this document, attention will be given to the problem of registration changes that occur due to errors in the Check Out process. Registration changes generate losses for companies, which should be avoided whenever possible. After analyzing the solutions available on the market, a new model will be explored in this study to solve the problem of registration changes at Rent a Car companies.
Despite the many technological advances in the variety of business options in Rent a Car, most remain in a more traditional model, extremely dependent on the performance of tasks by the employees. Errors occur during these activities. In this document, attention will be given to the problem of registration changes that occur due to errors in the Check Out process. Registration changes generate losses for companies, which should be avoided whenever possible. After analyzing the solutions available on the market, a new model will be explored in this study to solve the problem of registration changes at Rent a Car companies.
Description
Keywords
Empresas Rent a Car Check out Erros Resolução de problemas IoT Errors
Citation
Vieira, Alexandra Maria Duarte - Modelo para a resolução do problema das trocas de matrícula nas empresas de Rent a Car [Em linha]. [S.l.]: [s.n.], 2020. 134 p.