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Narrative transportation and positive emotions as determinants of word of mouth in tourism

datacite.subject.fosCiências Sociais
dc.contributor.authorEspírito Santo, Pedro
dc.contributor.authorSantos, Sara
dc.contributor.authorAugusto, Luísa
dc.contributor.authorFerreira, Sónia
dc.contributor.authorPessoa, Luciana
dc.date.accessioned2026-01-15T15:05:28Z
dc.date.available2026-01-15T15:05:28Z
dc.date.issued2025
dc.description.abstractProposal and Originality: Storytelling in advertising is a powerful tool for capturing the audience's attention and fostering a connection with consumers. Artistic design is new and, through digital, is becoming central to advertising (Gao & Chen, 2021). Our Study aims to study the immersion in a story that has emphasised the power of narratives (Green et al., 2004). This study has the originality to apply the storytelling in tourism that brings destinations to life by weaving local culture, history, and unique experiences into compelling narratives that inspire travellers to connect deeply with a place. Methodology: A sample of 234 tourists was constituted, and data was collected through online surveys. These were then analysed using statistical software SMARTPLS 4.2.1. All the items were obtained from existing scales in marketing and management and the results confirm convergent validity, composite reliability and discriminant validity. Results and Implications: Narrative transportation plays an important role in stimulating each tourist to the advertising presented in the video, and the fact that each tourist enters the scenes of the video presented boosts emotions which, if they are positive, result in word of mouth for the video in the community. Familiarity with the destination and the design of the video advertising have no direct influence on the emotions created in tourists who watch the videos of historic villages, but indirectly there is an impact on emotions through the force with which individuals enter the video scenes. Research Limitations: This study only analyzed one video from a specific and very particular tourist destination: historic villages.eng
dc.identifier.citationEspirito Santo, P; Santos, S.; Augusto, L., Ferreira, S.; Pessoa, L. (2025). Narrative transportation and positive emotions as determinants of word of mouth in tourism. In C. Seabra, R. Peres, S. Almeida, & S. Mesquita (Eds.), Book of Abstracts of DSOTT – Diversity & Sustainability: Opportunities and Threats on Tourism 2025 (p. 222). Universidade de Coimbra; CiTUR.
dc.identifier.urihttp://hdl.handle.net/10400.2/20877
dc.language.isoeng
dc.peerreviewedyes
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subjectNarrative transportation
dc.subjectPositive emotions
dc.subjectWord of mouth
dc.subjectTourism
dc.subjectHistoric village
dc.titleNarrative transportation and positive emotions as determinants of word of mouth in tourismeng
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferenceDate2025
oaire.citation.titleBook of Abstracts of DSOTT – Diversity & Sustainability: Opportunities and Threats on Tourism
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameSantos
person.givenNameSara
person.identifier.orcid0000-0002-3581-6478
relation.isAuthorOfPublication4041eee1-c2b7-41d1-ae7e-e0dcb1d06615
relation.isAuthorOfPublication.latestForDiscovery4041eee1-c2b7-41d1-ae7e-e0dcb1d06615

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