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Towards a comprehensive framework for the multidisciplinary evaluation of organizational maturity on business continuity program management: a systematic literature review

dc.contributor.authorRusso, Nelson
dc.contributor.authorReis, Leonilde
dc.contributor.authorSilveira, Clara
dc.contributor.authorSão Mamede, Henrique
dc.date.accessioned2023-06-12T09:50:25Z
dc.date.available2023-06-12T09:50:25Z
dc.date.issued2023
dc.description.abstractOrganizational dependency on Information and Communication Technology (ICT) drives the preparedness challenge to cope with business process disruptions. Business Continuity Management (BCM) encompasses effective planning to enable business functions to resume to an acceptable state of operation within a defined timeframe. This paper presents a systematic literature review that communicates the strategic guidelines to streamline the organizational processes in the BCM program, culminating in the Business Continuity Plan design, according to the organization’s maturity. The systematic literature review methodology follows the Evidence- Based Software Engineering protocol assisted by the Parsifal tool, using the EbscoHost, ScienceDirect, and Scopus databases, ranging from 2000 to February 2021. International Standards and Frameworks guide the BCM program implementation, however, there is a gap in communicating metrics and what needs to be measured in the BCM program. The major paper result is the confirmation of the identified gap, through the analysis of the studies that, according to the BCM components, report strategic guidelines to streamline the BCM program. The analysis quantifies and discusses the contribution of the studies on each BCM component to design a framework supported by metrics, that allows assessing the organization’s preparedness in each BCM component, focusing on Information Systems and ICT strategies.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.1080/19393555.2023.2195577pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.2/14006
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherTaylor and Francispt_PT
dc.relation.publisherversionhttps://www.tandfonline.com/doi/full/10.1080/19393555.2023.2195577pt_PT
dc.rights.urihttp://creativecommons.org/licenses/by-sa/4.0/pt_PT
dc.subjectBusiness continuity planpt_PT
dc.subjectInformation and communication technologypt_PT
dc.subjectInformation systemspt_PT
dc.subjectMeasurementpt_PT
dc.subjectOrganizational maturitypt_PT
dc.titleTowards a comprehensive framework for the multidisciplinary evaluation of organizational maturity on business continuity program management: a systematic literature reviewpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage19pt_PT
oaire.citation.startPage1pt_PT
oaire.citation.titleInformation Security Journal: A Global Perspectivept_PT
person.familyNameRusso
person.familyNameReis
person.familyNameSilveira
person.familyNameSão Mamede
person.givenNameNelson
person.givenNameLeonilde
person.givenNameClara
person.givenNameHenrique
person.identifierR-002-0P0
person.identifier.ciencia-idB61D-AF04-BEF3
person.identifier.ciencia-idCF1D-A8E1-FC68
person.identifier.ciencia-id7F17-9DAD-C007
person.identifier.orcid0000-0001-9664-7148
person.identifier.orcid0000-0002-4398-8384
person.identifier.orcid0000-0003-2809-4208
person.identifier.orcid0000-0002-5383-9884
person.identifier.scopus-author-id36458782500
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublicationf99e7531-bf18-4078-89e2-74100249d219
relation.isAuthorOfPublication46a9025b-8bf0-4924-b320-20d107b74e12
relation.isAuthorOfPublication317e8655-b1fd-4dcc-911d-0139430444c1
relation.isAuthorOfPublication86fd6131-eed5-42be-9639-9466ddf680ab
relation.isAuthorOfPublication.latestForDiscovery86fd6131-eed5-42be-9639-9466ddf680ab

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