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Publication
O BSC na gestão de desempenho do ensino secundário público
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| 1.49 MB | Adobe PDF |
Advisor(s)
Abstract(s)
The last five years, was marked by a number of plans of initiatives and projectsgovernmental
within the Ministry of Education, in order to make the jump qualifyings
to put Portugal at the forefront of European countries for the construction of a society
knowledge and technological modernization of the entire physical educational
infrastructure.
In addition, the significant contextual changes and the various social stimuli exposed by
the New Information Technologies, posing new challenges and changes the positioning
and management school at the present.
Against this background, the school needs to adapt to new times, modifying in much the
way it works and acts.
The Business Scorecard (BSC) has, since its creation, a growing acceptance in
enterprises and organizations, and its penetration was gradually extended to the public
sector as a tool to manage and measure the performance of organizations.
This study aims to investigate the feasibility of using this tool to support in the world of
management education in public schools at a time that, under the circumstances, is in its
infancy.
It has therefore been taken as a basis a Public School with educational levels, between
the 7th and 12th grade, covering an offer training courses for the 3rd cycle of basic
education (7th to 9th grade), regular secondary education (10, 11 and 12 years), the
Vocational Education degree with 12 years of Education and Training (CEF) and
Teaching in the post employment, which include several courses.
By using the BSC seeks to achieve significant improvements in performance and public
service through the alignment obtained from structural measures, strategic priorities and
operational efficiency.
Description
Dissertação de Mestrado em Comércio Electrónico e Internet apresentada à Universidade Aberta
Keywords
Serviço público Gestão de estabelecimentos de ensino Educação Avaliação do desempenho Balanced Scorecard BSC Alinhamento Valor público Gestão de desempenho Alignment Public value Performance measurement Education
Pedagogical Context
Citation
Santos, Joaquim António Silva Moreira dos - O BSC na gestão de desempenho do ensino secundário público [Em linha]. [Lisboa : s.n.], 2009. 181 p.