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Patient satisfaction following day surgery

dc.contributor.authorLemos, Paulo
dc.contributor.authorPinto, Ana
dc.contributor.authorMorais, Gustavo
dc.contributor.authorPereira, José
dc.contributor.authorLoureiro, Rui
dc.contributor.authorTeixeira, Sofia
dc.contributor.authorNunes, Catarina S.
dc.date.accessioned2023-05-29T15:21:40Z
dc.date.available2023-05-29T15:21:40Z
dc.date.issued2009
dc.description.abstractStudy Objective: To evaluate patient satisfaction at discharge and 30 days after day surgery, and to identify predictive factors of patient satisfaction. Design: Observational, prospective study. Setting: Day surgery unit of a university hospital. Patients: 251 consecutive patients, aged 43 ± 15 years (56.6% women), scheduled for day surgery. Interventions: Patients were asked to answer a questionnaire. Measurements: Patients' level of satisfaction was recorded in relation to different variables, using questions of demographics, logistics, and those relating to surgery. Main Results: Over 95% of patients were satisfied with their care at both interviews; 74.5% of patients were completely satisfied at the discharge time; and only 62.4% had the same opinion 30 days after the surgery (P b 0.01). Postoperative pain control [odds ratio (OR) = 1.6], waiting time for surgery (OR = 1.4), and patient changing room conditions (OR = 1.3) were the most important factors influencing patient satisfaction at the time of discharge. Clinical outcome (OR = 3.2), clinical information (OR = 1.6), and postoperative pain control (OR = 1.3) were the main factors affecting patient satisfaction 30 days after surgery. Conclusions: Overall satisfaction following day surgery was at least 95% at discharge and at 30 days. However, complete satisfaction was present only in 75% at discharge and decreased to 62% at 30 days. Clinical outcome was strongly related to patient satisfaction at 30 days after surgery. Factors directly controlled by anesthesiologists such as postoperative pain and information provided, also had a significant impact on patient satisfactionpt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationLemos, P., A. Pinto, G. Morais, J. Pereira, R. Loureiro, S. Teixeira, and C.S. Nunes (2009) "Patient satisfaction following day surgery," Journal of Clinical Anesthesia, 21(3): 200-205.pt_PT
dc.identifier.doi10.1016/j.jclinane.2008.08.016pt_PT
dc.identifier.issn0952-8180
dc.identifier.urihttp://hdl.handle.net/10400.2/13885
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherElsevierpt_PT
dc.subjectAmbulatory surgerypt_PT
dc.subjectAnesthesiapt_PT
dc.subjectDay surgerypt_PT
dc.subjectDay surgerypt_PT
dc.subjectHealth care: quality indicatorspt_PT
dc.subjectPatient satisfactionpt_PT
dc.titlePatient satisfaction following day surgerypt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage205pt_PT
oaire.citation.issue3pt_PT
oaire.citation.startPage200pt_PT
oaire.citation.titleJournal of Clinical Anesthesiapt_PT
oaire.citation.volume21pt_PT
person.familyNameNunes
person.givenNameCatarina S.
person.identifier.ciencia-id691F-CDC2-E26A
person.identifier.orcid0000-0002-8357-0994
rcaap.rightsrestrictedAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublicationcc3069ec-f930-455f-9226-b77e5d2dc14b
relation.isAuthorOfPublication.latestForDiscoverycc3069ec-f930-455f-9226-b77e5d2dc14b

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