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- Corporate social responsabilityPublication . Jacquinet, Marc; Nobre, Ângela Lacerda; Duarte, Rogério; Pimentel, Fernando; Silva, MariaThe context of the digital economy and of the value systems that are prevalent in contemporary societies imply that Corporate Social Responsibility (CSR) is at the core of business strategies, either as a genuine and results-seeking attitude or else as a reductive communication and marketing approach to the market. CSR functions as the other side of the coin of Quality Systems, as both share the same basic philosophy and working paradigm.
- Business intelligence and of transformational leadershipPublication . Nobre, Ângela Lacerda; Duarte, Rogério; Jacquinet, Marc; Pimentel, Fernando; Silva, MariaThe evolution of the twenty-first century has witnessed the raise of management sciences and the sophistication of its tools and methodologies. A critical part of such evolution has been the development of computing science technologies. Under this setting, Quality Management Systems have developed as a fundamental bridge between information systems and the strategic and operational sides of both businesses and of public institutions. The strategic power of information management has been configured as the field of Business Intelligence, which captures the dynamic circuits of business process modelling and of the decision-making flows.
- Corporate social responsibility and management in a glocal contextPublication . Silva, Maria; Jacquinet, Marc; Nobre, Ângela LacerdaCorporate social responsibility (CSR) has become a recurrent and global concept used by international and local corporations, with its supporters, skeptics, and critics. It is also a growing area of concern and practice for businesses for answering the challenges of the present century, such as fighting poverty or promoting sustainable development goals. There is need—almost consensual—for clarifying the impact and the policy setting related to complex areas, such as climate change, environmental issues, social responsibility and a whole array of ethical issues, at global and at the local level (i.e., through an unavoidable glocal perspective). The purpose of this chapter is, first, to review the literature and the main issues related to corporate social responsibility; second, to identify the current challenges this scientific area is facing; and, third, to pinpoint its relevance at the level of the digital economy setting, for the management of the emergent business models and of the information systems management of businesses.