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FAMMOCN – Demonstration and evaluation of a framework for the multidisciplinary assessment of organisational maturity on business continuity

2022-09Journal article Restricted access
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dc.contributor.authorRusso, Nelson
dc.contributor.authorSão Mamede, Henrique
dc.contributor.authorReis, Leonilde
dc.contributor.authorSilveira, Clara
dc.date.accessioned2022-12-16T11:36:06Z
dc.date.available2022-12-16T11:36:06Z
dc.date.issued2022-09
dc.description.abstractBusiness Continuity Management (BCM) encompasses effective planning to respond to business interruptions and relaunch business in the short term. This study follows the Design Science Research methodology and proposes a framework to systematise Business Continuity Management and streamline the Business Continuity Plan (BCP) design and implementation. The framework defines metrics providing strategical guidance and assessment of the Business Continuity Management initiatives. The framework provides a Business Continuity Management Model, an Implementation Guide, a Self-Assessment System, and a Measurement System. The model was developed based on a systematic literature review and guidelines from Business Continuity Management frameworks and standards. In the first iteration, we demonstrated and evaluated the framework through a Focus Group with experts in Business Continuity Management. In the second iteration, it was used and evaluated by professionals with responsibilities in Business Continuity Plan implementation, representing various business sectors. As a result, the framework is useful and complete, effective and enhances governance and is scalable and adaptable to organisations. This study concludes that the framework adds value to Business Continuity Management monitoring, gaps identification, and practitioner's guidance on what needs to be planned, done, checked and acted to manage continuity.pt_PT
dc.description.sponsorshipINESC TEC - Instituto de Engenharia de Sistemas e Computadores, Tecnologia e Ciênciapt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.1016/j.heliyon.2022.e10566pt_PT
dc.identifier.issn2405-8440
dc.identifier.urihttp://hdl.handle.net/10400.2/12742
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherCellPresspt_PT
dc.subjectBusiness continuitypt_PT
dc.subjectDisaster recoverypt_PT
dc.subjectFramework Maturity levelpt_PT
dc.subjectPreparedness assessmentpt_PT
dc.subjectStrategic guidelinespt_PT
dc.subjectOrganisational processes streamliningpt_PT
dc.titleFAMMOCN – Demonstration and evaluation of a framework for the multidisciplinary assessment of organisational maturity on business continuitypt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.issue9pt_PT
oaire.citation.startPagee10566pt_PT
oaire.citation.titleHeliyonpt_PT
oaire.citation.volume8pt_PT
person.familyNameSão Mamede
person.familyNameReis
person.givenNameHenrique
person.givenNameLeonilde
person.identifierR-002-0P0
person.identifier.ciencia-id7F17-9DAD-C007
person.identifier.ciencia-idB61D-AF04-BEF3
person.identifier.orcid0000-0002-5383-9884
person.identifier.orcid0000-0002-4398-8384
person.identifier.scopus-author-id36458782500
rcaap.rightsrestrictedAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication86fd6131-eed5-42be-9639-9466ddf680ab
relation.isAuthorOfPublication46a9025b-8bf0-4924-b320-20d107b74e12
relation.isAuthorOfPublication.latestForDiscovery86fd6131-eed5-42be-9639-9466ddf680ab

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