Big data in SATA Airline: finding new solutions for old problems

Mendes, Armando B.; Guerra, Hélia; Gomes, Luís; Oliveira, Ângelo; Cavique, Luís

http://hdl.handle.net/10400.2/7650

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Abstract(s)

With the rapid growth of operational data needed in airlines and the value that can be attributed to knowledge extracted from these data, airlines have already realized the importance of technologies and methodologies associated with the concept of big data. In this article we present the case study of SATA Airlines. The operational and the decision support systems are described as well as the perspectives of using these new technologies to support knowledge creation and aid the solution of problems in this specific company. The proposed system provides a new operational environment.