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Employees' perception of corporate social responsibility and performance: the mediating roles of job satisfaction, organizational commitment and organizational trust

2023-01-01Artigo científico Acesso aberto
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dc.contributor.authorSilva, Pedro
dc.contributor.authorMoreira, Antonio
dc.contributor.authorMota, Jorge
dc.date.accessioned2026-02-12T15:05:23Z
dc.date.available2026-02-12T15:05:23Z
dc.date.issued2023-01-01en_US
dc.date.updated2026-01-26T20:13:26Z
dc.description.abstractPurpose – Corporate social responsibility (CSR) is an evolving concept which is increasingly being adopted by companies with the purpose of creating sustained organizational growth. However, while the impact of CSR practices on employees’ behaviors and attitudes has been recognized over the years, the relationship between CSR practices and employee performance remains underexplored. Design/methodology/approach – Drawing on social identity theory and using the partial least squares structural equation method, this research examines the impact of CSR practices on employees’ performance in a sample of 171 employees belonging to the construction industry. Findings – The findings do not support the existence of a direct relationship between employees’ perception of CSR and their performance; instead, they indicate that this relationship is mediated by job satisfaction and organizational trust. Research limitations/implications – The data concerns employees’ self-reported measures on their perceived CSR and the study was conducted in a single industry. Practical implications – Adopting CSR initiatives in company strategies is worthy as the perceptions of employees and their performance is positively influenced by their organization’s CSR activities. Managers should properly communicate and involve internal stakeholders in socially responsible practices to increase their awareness. Originality/value – This article analyzes the impact of employees’ perception of CSR on employees’ performance through the roles of employee organizational trust and job satisfaction as mediating variables in a highly socially pressured industry such as construction.eng
dc.description.sponsorshipThis work has been funded by national funds through FCT – Fundação para a Ciência e a Tecnologia, I.P., Project UIDB/05037/2020.
dc.description.versioninfo:eu-repo/semantics/publishedVersion
dc.identifier.doi10.1108/jsma-10-2021-0213en_US
dc.identifier.issn1755-425X
dc.identifier.slugcv-prod-3183315
dc.identifier.urihttp://hdl.handle.net/10400.2/21262
dc.language.isoeng
dc.peerreviewedyes
dc.relationCentre for Business and Economics Research - University of Coimbra
dc.rights.uriN/A
dc.subjectCorporate social responsibility
dc.subjectJob satisfaction
dc.subjectEmployee performance
dc.subjectSocial
dc.subjectConstruction
dc.subjectIndustry
dc.subjectPLS-SEM
dc.titleEmployees' perception of corporate social responsibility and performance: the mediating roles of job satisfaction, organizational commitment and organizational trusteng
dc.typejournal article
dspace.entity.typePublication
oaire.awardTitleCentre for Business and Economics Research - University of Coimbra
oaire.awardURIhttp://hdl.handle.net/10400.2/21219
oaire.citation.endPage111
oaire.citation.issue1en_US
oaire.citation.startPage92
oaire.citation.titleJournal of Strategy and Managementen_US
oaire.citation.volume16en_US
oaire.fundingStreamConcurso de avaliação no âmbito do Programa Plurianual de Financiamento de Unidades de I&D (2017/2018) - Financiamento Base
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameMoreira
person.givenNameAntonio
person.identifier.orcid0000-0002-6613-8796
rcaap.cv.cienciaid541F-5442-5666 | António Carrizo Moreira
rcaap.rightsopenAccessen_US
relation.isAuthorOfPublication51ad303d-335c-4e2f-bae3-fffffef2e2f5
relation.isAuthorOfPublication.latestForDiscovery51ad303d-335c-4e2f-bae3-fffffef2e2f5
relation.isProjectOfPublicatione76bfda9-86cb-4eca-8380-1b1475d71f8a
relation.isProjectOfPublication.latestForDiscoverye76bfda9-86cb-4eca-8380-1b1475d71f8a

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