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Influence factors of organizational citizenship behaviors in Latin American countries: a Brazilian case study

2024-08-13Artigo científico Acesso restrito
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dc.contributor.authorFurtado, Julia Vasconcelos
dc.contributor.authorMoreira, Antonio
dc.contributor.authorRodrigues, Ricardo Gouveia
dc.contributor.authorMota, Jorge Humberto F.
dc.date.accessioned2026-01-23T12:21:01Z
dc.date.available2026-01-23T12:21:01Z
dc.date.issued2024-08-13en_US
dc.date.updated2026-01-16T19:10:28Z
dc.description.abstractPurpose – Research on organizational citizenship behavior (OCB) has been based on Western developed economies’ samples (or specific Eastern countries such as China and Saudi Arabia), lacking attention to developing contexts (Latin America). Even though OCBs’ antecedents in the Global North context have been thoroughly explored, Corporate Social Responsibility’s (CSR) perceptions and organizational commitment’s (OC) roles are “under-studied” in such developing contexts. This study aims to respond to the call for research on the behavioral perspective on CSR in Latin America, challenging implicit assumptions of theories developed in Western developed countries, related to the employees’ CSR perceptions and OC and OCB research. Design/methodology/approach – In a postpositivist approach, the authors tested whether CSR and OC directly affect OCB, exploring OCB’s five dimensions – altruism, courtesy, consciousness, civic virtue and sportsmanship, with a main hypothesis that CSR and OC directly affect OCBs. The sample comprises responses from 1,059 employees from public and private Higher Education Institutions (HEIs) in Brazil – the largest economy in Latin America, yet a collectivistic society developing country, in which OCB phenomena is still underexplored or done to a lesser extent. Findings – Whenever positively perceiving their organizations’ CSR activities, employees identify strongly with the organization, influencing positive job outcomes such as OC and OCBs. Findings indicate that despite not perfectly fitting non-North American contexts, the OCB five-dimension structure is positively related to employees’ CSR perception, confirming OC’s stronger role in the Brazilian context. Indeed, findings confirm OC’s influence over all OCB dimensions, re-stating it as a stronger predictor of behaviors like consciousness (compliance), civic virtue and sportsmanship. Originality/value – This research accepted the challenge of bringing OC back to OCB research. Indeed, seminal work had implied OC as a robust and significant predictor of the OCB, yet in Western developed economies. The scarcity of research on the matter in developing collectivist economies such as Brazil, justifies this study’s novelty and appropriateness.eng
dc.description.sponsorshipThis research was supported by FCT (2021.05609.BD), project UIDB/04630/2020 and DOI identifier 10.54499/UIDB/04630/2020.
dc.description.versioninfo:eu-repo/semantics/publishedVersion
dc.identifier.doi10.1108/mrjiam-07-2023-1439en_US
dc.identifier.issn1536-5433en_US
dc.identifier.issn1558-0946en_US
dc.identifier.slugcv-prod-4458159
dc.identifier.urihttp://hdl.handle.net/10400.2/21036
dc.language.isoeng
dc.peerreviewedyes
dc.relationResearch Unit in Business Sciences
dc.rights.uriN/A
dc.subjectOrganizational citizenship behavior
dc.subjectOrganizational commitment
dc.subjectSocial identity theory
dc.subjectHigher education institutions
dc.subjectCorporate social responsibility
dc.subjectLatin America
dc.subjectDeveloping economies
dc.titleInfluence factors of organizational citizenship behaviors in Latin American countries: a Brazilian case studyeng
dc.typejournal article
dspace.entity.typePublication
oaire.awardTitleResearch Unit in Business Sciences
oaire.awardURIhttp://hdl.handle.net/10400.2/21029
oaire.citation.endPage64
oaire.citation.issue1en_US
oaire.citation.startPage35
oaire.citation.titleManagement Research: Journal of the Iberoamerican Academy of Managementen_US
oaire.citation.volume23en_US
oaire.fundingStreamConcurso de avaliação no âmbito do Programa Plurianual de Financiamento de Unidades de I&D (2017/2018) - Financiamento Base
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameMoreira
person.givenNameAntonio
person.identifier.orcid0000-0002-6613-8796
rcaap.cv.cienciaid541F-5442-5666 | António Carrizo Moreira
rcaap.rightsrestrictedAccessen_US
relation.isAuthorOfPublication51ad303d-335c-4e2f-bae3-fffffef2e2f5
relation.isAuthorOfPublication.latestForDiscovery51ad303d-335c-4e2f-bae3-fffffef2e2f5
relation.isProjectOfPublication73a2ac74-2440-48ee-b41c-fddfe6ad45d7
relation.isProjectOfPublication.latestForDiscovery73a2ac74-2440-48ee-b41c-fddfe6ad45d7

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