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Publication
Digital transformation of warehouse management
| Name: | Description: | Size: | Format: | |
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| 2 MB | Adobe PDF |
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Abstract(s)
Algumas organizações lidam diariamente com a insatisfação de clientes, perda de dinheiro e tempo devido a problemas de gestão de armazém, tais como erros de picking, atrasos na entrega de pacotes, dados de stock errados, falta de rastreabilidade dos pacotes e processos manuais ineficientes.
Os Sistemas de Gestão de Armazéns (WMS) são utilizados para gerir o inventário. No entanto, estes sistemas têm algumas limitações. Algumas das limitações mais significativas são a falta de rastreabilidade dos movimentos de stock e a exigência de formação e mão-de-obra especializada para operar os software. Estes sistemas são de alto custo e um grande investimento, só se justifica caso a organização tenha um elevado volume de stock.
Nesta investigação será realizada uma revisão bibliográfica sobre os principais WMS existentes, as suas funcionalidades e limitações, sendo então diagnosticados problemas com origem na gestão de armazéns. Consequentemente, será planeada uma solução para as limitações identificadas dos WMS e para os problemas diagnosticados.
Posteriormente, a solução será implementada, e os resultados serão avaliados (antes e depois da implementação).
A solução proposta é o desenvolvimento de um WMS que possa resolver as limitações existentes do WMS e os problemas diagnosticados da gestão do armazém, bem como quaisquer outros problemas que possam ser descobertos durante esta investigação. O WMS incluirá uma API que permite a sua integração com outros software, tal como aplicações corporativas existentes.
Este estudo visa melhorar as operações do armazém, reduzir erros, aumentar a satisfação geral de clientes e resolver os desafios identificados, através do desenvolvimento de um WMS que irá transformar digitalmente a gestão do armazém.
Some organizations deal every day with customer dissatisfaction, loss of money and time due to warehouse management issues such as picking errors, package delivery delays, inaccurate stock data, lack of traceability of packages and inefficient manual processes. Warehouse Management Systems (WMS) are used to manage inventory. However, these systems have some limitations. Some of the most significant limitations are the lack of stock movement's traceability and the requirement of training and specialized workforce to operate the software. These systems are high cost and a big investment, they are only worthwhile if the organization has a high stock volume. In this research will be performed a literature review about the main existing WMS, their functionalities and limitations, then will be diagnosed problems that originate from warehouse management. Consequently, a solution will be planned for the identified WMS limitations and diagnosed problems. Then, the solution will be implemented and evaluated. The proposed solution is the development of a WMS that can solve existing WMS limitations and the diagnosed warehouse management problems, as well as any other issues that may be discovered during this investigation. The WMS will include an API that allows it to be integrated with other software, such as existing corporate applications. This study aims to improve warehouse operations, reduce errors, increase overall customer satisfaction and solve the identified challenges, by developing a WMS that will digitally transform the warehouse management.
Some organizations deal every day with customer dissatisfaction, loss of money and time due to warehouse management issues such as picking errors, package delivery delays, inaccurate stock data, lack of traceability of packages and inefficient manual processes. Warehouse Management Systems (WMS) are used to manage inventory. However, these systems have some limitations. Some of the most significant limitations are the lack of stock movement's traceability and the requirement of training and specialized workforce to operate the software. These systems are high cost and a big investment, they are only worthwhile if the organization has a high stock volume. In this research will be performed a literature review about the main existing WMS, their functionalities and limitations, then will be diagnosed problems that originate from warehouse management. Consequently, a solution will be planned for the identified WMS limitations and diagnosed problems. Then, the solution will be implemented and evaluated. The proposed solution is the development of a WMS that can solve existing WMS limitations and the diagnosed warehouse management problems, as well as any other issues that may be discovered during this investigation. The WMS will include an API that allows it to be integrated with other software, such as existing corporate applications. This study aims to improve warehouse operations, reduce errors, increase overall customer satisfaction and solve the identified challenges, by developing a WMS that will digitally transform the warehouse management.
Description
Keywords
Warehouse management system Digital transformation Web development Logistics Warehouse management
Pedagogical Context
Citation
Pereira, Miguel Duarte - Digital transformation of warehouse management [Em linha]. [S.l.]: [s.n.], [2024]. 71 p.