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Clarification of the present understanding of the assessment of an organization’s digital readiness in SMEs

dc.contributor.authorSilva, Rui
dc.contributor.authorSão Mamede, Henrique
dc.contributor.authorSantos, Vitor
dc.date.accessioned2024-11-11T11:53:27Z
dc.date.available2024-11-11T11:53:27Z
dc.date.issued2023-12-01
dc.description.abstractThe role of digital transformation (DT) in economic development is a vital and recurring point of research. It is particularly relevant if we consider the high percentage of digital transformation initiatives that fail to deliver the expected results, particularly in Small and Medium Enterprises (SMEs). This paper analyzes what is needed to make this transformation successful from an implementation perspective and, simultaneously, from the standpoint of obtaining the company’s expected results. This phenomenon is even more critical to decipher and understand when we look at the small and medium enterprises that face more significant challenges due to the scarcity of resources and needed skills. This work reviews a large variety of models through an extensive systematic literature review (SLR) that assess the readiness and maturity of the digital transformation of enterprises, with a focus on SMEs, with its primary objectives being (1) to review the existing studies and models that assess an organization’s maturity and readiness in the context of digital transformation, focusing on SMEs; (2) to identify if there are gaps considering the importance of the SMEs; and (3) to propose a standardized set of dimensions that should always be considered in a digital transformation assessment. The outcome of this research provides an essential contribution by identifying apparent gaps in the assessment of digital transformation in SMEs and proposing a scalable and standardized set of categories and subcategories that can be used across any future assessment model. These contributions are even more relevant when referencing minimal deep research in the context of SMEs and Digital Transformation.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationSilva, R., Mamede, H. S., & Santos, V. (2023). Clarification of the Present Understanding of the Assessment of an Organization’s Digital Readiness in SMEs. Emerging Science Journal, 7(6), 2279-2307.pt_PT
dc.identifier.doi10.28991/ESJ-2023-07-06-025pt_PT
dc.identifier.issn2610-9182
dc.identifier.urihttp://hdl.handle.net/10400.2/16760
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherItal Publicationspt_PT
dc.relation.publisherversionhttps://www.ijournalse.org/index.php/ESJ/article/view/2119pt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectReadiness assessment modelpt_PT
dc.subjectMaturity assessment modelpt_PT
dc.subjectSMEspt_PT
dc.subjectDigital transformationpt_PT
dc.titleClarification of the present understanding of the assessment of an organization’s digital readiness in SMEspt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage2307pt_PT
oaire.citation.issue6pt_PT
oaire.citation.startPage2279pt_PT
oaire.citation.titleEmerging Science Journalpt_PT
oaire.citation.volume7pt_PT
person.familyNameSão Mamede
person.givenNameHenrique
person.identifierR-002-0P0
person.identifier.ciencia-id7F17-9DAD-C007
person.identifier.orcid0000-0002-5383-9884
person.identifier.scopus-author-id36458782500
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication86fd6131-eed5-42be-9639-9466ddf680ab
relation.isAuthorOfPublication.latestForDiscovery86fd6131-eed5-42be-9639-9466ddf680ab

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