Information architecture as an enabler for business development

São Mamede, Henrique

Publication

Information architecture as an enabler for business development

2016Book part

dc.contributor.author	São Mamede, Henrique
dc.date.accessioned	2023-06-26T11:10:54Z
dc.date.available	2023-06-26T11:10:54Z
dc.date.issued	2016
dc.description.abstract	If data gives us the facts and information allows us to draw conclusions, intelligence provides the basis for making good business decisions. Information technology can help organizations to seize the information that is available. Intelligence involves knowing information about some competitive factors like competitors’ profitability and turnover rate, as an example. In this chapter we will present the solution that has been architected and developed for a Portuguese company with problems related with the lack of information for operational management as well as for decision making, at all levels of management. The starting scenario showed characteristics like dispersed information, concentration of knowledge in a single individual, no data or information architecture defined, simple changes involving huge efforts and little and no agility at all. Also, business decision makers did not know if they could rely on the results, as the system was like a black box and often providing not accurate data. One year after the architectural definition of information and systems, followed by rollout of the project we can describe a totally different company, with an information landscape able to support the entire company and providing data for all levels of operations and management. In this chapter we will show how we solved the problem, architecting and implementing a business intelligence solution and the impact of having an information architecture.	pt_PT
dc.description.version	info:eu-repo/semantics/publishedVersion	pt_PT
dc.identifier.doi	10.4018/978-1-4666-8637-3.ch017	pt_PT
dc.identifier.isbn	9781466686373
dc.identifier.isbn	9781466686380
dc.identifier.uri	http://hdl.handle.net/10400.2/14139
dc.language.iso	eng	pt_PT
dc.peerreviewed	yes	pt_PT
dc.rights.uri	http://creativecommons.org/licenses/by-sa/4.0/	pt_PT
dc.subject	Information architecture	pt_PT
dc.subject	Competitive advantage	pt_PT
dc.title	Information architecture as an enabler for business development	pt_PT
dc.type	book part
dspace.entity.type	Publication
oaire.citation.endPage	396	pt_PT
oaire.citation.startPage	382	pt_PT
oaire.citation.title	Handbook of Research on Information Architecture and Management in Modern Organizations	pt_PT
person.familyName	São Mamede
person.givenName	Henrique
person.identifier	R-002-0P0
person.identifier.ciencia-id	7F17-9DAD-C007
person.identifier.orcid	0000-0002-5383-9884
person.identifier.scopus-author-id	36458782500
rcaap.rights	restrictedAccess	pt_PT
rcaap.type	bookPart	pt_PT
relation.isAuthorOfPublication	86fd6131-eed5-42be-9639-9466ddf680ab
relation.isAuthorOfPublication.latestForDiscovery	86fd6131-eed5-42be-9639-9466ddf680ab