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Strategic alignment of knowledge management systems

datacite.subject.sdg04:Educação de Qualidadept_PT
dc.contributor.authorClaudio, Marta
dc.contributor.authorSantos, Arnaldo
dc.date.accessioned2025-01-02T14:18:50Z
dc.date.available2025-01-02T14:18:50Z
dc.date.issued2023-01-01
dc.description.abstractManaging company knowledge and using it effectively is more than ever a strong competitive advantage in the business world. The scientific area of knowledge management and knowledge management systems have been intensively studied in the last years; however, we still see the unstructured implementation of knowledge management systems in organizations, the misalignment of knowledge management systems from the business model and the frustration non-use, lack of systems integration and/ or non-return on investment made either in technology or spent on heavy implementation processes. The state-of-the-art conducted during this study, showed that most knowledge management systems alignment models in the business context have a strong focus on the organizational dimension, e.g., culture, organizational processes, organizational structure, and leadership, having been identified only three models that also cover, simultaneous, the technological and strategic dimension. Our final objective in this study is, following the research survey methodology, to develop a proposed framework for the strategic alignment of knowledge management systems that can support company managers in their decision-making, and to contribute to the development of scientific knowledge in this area.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.1007/978-3-031-22918-3_18pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.2/17066
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherSpringerpt_PT
dc.relation.publisherversionhttps://link.springer.com/chapter/10.1007/978-3-031-22918-3_18pt_PT
dc.rights.urihttp://creativecommons.org/licenses/by-nc/4.0/pt_PT
dc.subjectKnowledge managementpt_PT
dc.subjectKnowledge management systemspt_PT
dc.subjectLearning content management systemspt_PT
dc.subjectCorporate strategypt_PT
dc.subjectBusiness contextpt_PT
dc.titleStrategic alignment of knowledge management systemspt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.citation.endPage436pt_PT
oaire.citation.startPage418pt_PT
oaire.citation.titleTechnology and Innovation in Learning, Teaching and Educationpt_PT
person.familyNameSantos
person.givenNameArnaldo
person.identifierhttps://scholar.google.pt/citations?user=ik_0xPkAAAAJ&hl=pt-PT
person.identifier.ciencia-id3211-438A-A256
person.identifier.orcid0000-0001-5139-6728
rcaap.rightsopenAccesspt_PT
rcaap.typeconferenceObjectpt_PT
relation.isAuthorOfPublicationb40e1515-a3da-429d-83f6-717be6d9f30d
relation.isAuthorOfPublication.latestForDiscoveryb40e1515-a3da-429d-83f6-717be6d9f30d

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