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Best practices for business process automation description: a case study

2024-09-12Journal article Open access
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datacite.subject.fosEngenharia e Tecnologia::Engenharia Eletrotécnica, Eletrónica e Informática
dc.contributor.authorSilvares, Catarina
dc.contributor.authorCosta, João
dc.contributor.authorSão Mamede, Henrique
dc.date.accessioned2025-02-05T15:49:21Z
dc.date.available2025-02-05T15:49:21Z
dc.date.issued2024-09-12
dc.description.abstractOrganizations in competitive, regulated environments must enhance business processes for efficiency, quality, and compliance while minimizing risks and costs. Process automation solutions play a vital role in achieving these goals, though the variety of tool descriptions creates challenges for compatibility and interoperability. This hinders innovation and competitiveness. The adoption of standard specifications or widely accepted best practices for automation descriptions offers a solution. This research aims to identify a set of best practices to guide process-oriented organizations in evaluating their current automation practices, ensuring alignment and fostering improvements in business process automation.eng
dc.identifier.citationSilvares, C., São Mamede, H., & Costa, J. (2024). Best practices for business process automation description–a case study. Enterprise Information Systems, 18(10), 2400474.
dc.identifier.doi10.1080/17517575.2024.2400474
dc.identifier.issn1751-7575
dc.identifier.urihttp://hdl.handle.net/10400.2/19470
dc.language.isoeng
dc.peerreviewedyes
dc.publisherTaylor and Francis
dc.relationINESC TEC- Institute for Systems and Computer Engineering, Technology and Science
dc.relation.hasversionhttps://www.tandfonline.com/doi/full/10.1080/17517575.2024.2400474
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectBusiness Process Automation
dc.subjectBPA
dc.subjectRPA
dc.subjectBusiness Process Management
dc.subjectInteroperability
dc.subjectStandard
dc.titleBest practices for business process automation description: a case studypor
dc.typejournal article
dspace.entity.typePublication
oaire.awardTitleINESC TEC- Institute for Systems and Computer Engineering, Technology and Science
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDP%2F50014%2F2020/PT
oaire.citation.issue12
oaire.citation.startPage2400474
oaire.citation.titleEnterprise Information Systems
oaire.citation.volume10
oaire.fundingStream6817 - DCRRNI ID
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameSão Mamede
person.givenNameHenrique
person.identifierR-002-0P0
person.identifier.ciencia-id7F17-9DAD-C007
person.identifier.orcid0000-0002-5383-9884
person.identifier.scopus-author-id36458782500
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
relation.isAuthorOfPublication86fd6131-eed5-42be-9639-9466ddf680ab
relation.isAuthorOfPublication.latestForDiscovery86fd6131-eed5-42be-9639-9466ddf680ab
relation.isProjectOfPublication13f483ad-8866-484a-b747-6ffb367bc8fd
relation.isProjectOfPublication.latestForDiscovery13f483ad-8866-484a-b747-6ffb367bc8fd

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