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Projeto meios: da estratégia aos resultados preliminares identificados em contextos de cuidados de saúde
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Abstract(s)
Nos cuidados de saúde às pessoas migrantes, há necessidade de considerarem-se caraterísticas
étnicas e culturais e a barreira da língua. A omissão destes aspetos compromete a coerência na
prática clínica nas organizações prestadoras de cuidados de saúde. O Alto Comissariado para as
Migrações [ACM] desenvolveu em Portugal (2009-2012) o Projeto de Mediação Intercultural em
Serviços Públicos [MISP], colocando mediadores interculturais nos contextos de cuidados de saúde:
elementos neutros particularmente ativos na resolução de tensões. Findo o Projeto inicial cria-se
em 2015 a Rede de Ensino Superior em Mediação Intercultural e o grupo temático da Saúde. Iniciase um estudo no paradigma qualitativo, com orientação etnometodológica, para identificação dos
resultados do MISP na saúde, designado MEIOS. Pretende-se evidenciar resultados preliminares
obtidos, de acordo com a etapa do estudo desenvolvida. Conclui-se sobre a importância da inclusão
de mediadores nos contextos, do reconhecimento do seu estatuto de neutralidade e da promoção
da sensibilidade cultural
In health migrant people’s healthcare, there is a need to consider their ethnic and cultural characteristics and the language barrier. The omission of these aspects compromises the coherency in clinical practice within health care organizations. The Office of the High Commissioner for Migration [ACM] developed in Portugal (2009-2012) the project of Intercultural mediation in Public Services [MISP], placing intercultural mediators in health care contexts: neutral and particularly active in resolving tensions. After the initial project, in 2015 the Higher education Network in Intercultural Mediation created the themed health group. This group started a study on qualitative and ethnomethodological oriented paradigm, to identify the results of MISP in health, named MEIOS. Preliminary results obtained, according to the stage of the study developed, are presented. It is concluded the importance of mediators’ inclusion in contexts, the recognition of their status of neutrality and the promotion of cultural sensitivity.
In health migrant people’s healthcare, there is a need to consider their ethnic and cultural characteristics and the language barrier. The omission of these aspects compromises the coherency in clinical practice within health care organizations. The Office of the High Commissioner for Migration [ACM] developed in Portugal (2009-2012) the project of Intercultural mediation in Public Services [MISP], placing intercultural mediators in health care contexts: neutral and particularly active in resolving tensions. After the initial project, in 2015 the Higher education Network in Intercultural Mediation created the themed health group. This group started a study on qualitative and ethnomethodological oriented paradigm, to identify the results of MISP in health, named MEIOS. Preliminary results obtained, according to the stage of the study developed, are presented. It is concluded the importance of mediators’ inclusion in contexts, the recognition of their status of neutrality and the promotion of cultural sensitivity.
Description
Keywords
Competência cultural Cuidados de saúde Mediação intercultural Migrantes Cultural competence Health Intercultural mediation Migrants
Citation
Publisher
Unidade de Investigação do Instituto Politécnico de Santarém