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  • HEI in the context of global citizenship
    Publication . Jacquinet, Marc; Nobre, Ângela Lacerda; Duarte, Rogério; Silva, Maria Luisa; Pimentel, Fernando
    The last decades have seen an expansion of the application of Quality Systems in the service sectors and in the public service sectors, including in Higher Education Institutions (HEI). Taking into account the fact that educational institutions are the incubators of future societies, it is critical to understand the role played by Quality Systems in improving the efficiency and effectiveness of such sector. HEI replicate or else reject and innovate the basic settings of each society. HEI both repeat and strengthen the social norms, the social conventions and the belief systems of each society or else they renovate and create new operational modes of existence. Global change happens as a result of the cumulative effect of such partial changes.
  • Broader terms curriculum mapping: using natural language processing and visual-supported communication to create representative program planning experiences
    Publication . Duarte, Rogério; Nobre, Ângela Lacerda; Pimentel, Fernando; Jacquinet, Marc
    Accreditation bodies call for curriculum development processes that are open to all stakeholders, reflecting viewpoints of students, industry, university faculty, and society. However, communication difficulties between faculty and non-faculty groups leave an immense collaboration potential unexplored. Using the classification of learning objectives, natural language processing, and data visualization, this paper presents a quantitative method that delivers program plan representations that are universal, self-explanatory, and empowering; promoting stronger links between program courses and curriculum development open to all stakeholders. A simple example shows how the method contributes to representative program planning experiences and a case study is used to confirm the method’s accuracy and utility.