Browsing by Author "Iurgel, Ido A."
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- Employing personality-rich virtual persons: new tools requiredPublication . Iurgel, Ido A.; Marcos, AdéritoDigital personalities are virtual characters that possess situation dependent, personality revealing behaviors. This paper introduces concepts, current and prospective usages of personality-rich virtual characters, and focus on authoring issues for artists that want to create digital portrays of digital persons. Different categories of digital personalities are introduced, in particular virtual actors for CG-movies are explained in more detail because of the importance of understanding the functioning of virtual actors—other types of virtual personalities will often be build upon the faculties of virtual actors. It is proposed that an essential feature of the prospective authoring process of digital personalities is the support of generalization. This would allow for a “concrete authoring”, that modifies and defines concrete cases. Thus, the author would be able to employ concrete cases as basis for generalizations. In this context, possible technologies that would support a concrete authoring process are presented, in particular Case-Based Reasoning.
- Engaging virtual agentsPublication . Iurgel, Ido A.; Marcos, AdéritoEmbodied virtual assistants normally don’t engage the user emotionally. They fulfil their functions, e.g. as shopping assistants or virtual teachers, factually and emotionless. This way, they do not explore the full potential of the presence of an embodied character. In real life, the personality of the teacher or salesperson, their ability to involve and even to entertain is essential for their success. But how much of these “soft factors” can be translated into behaviour of virtual agents? Which kinds of virtual personalities are appropriate for which group, and in which context? We call virtual agents with engaging “soft skills” Engaging Virtual Agents. This paper presents a software platform employed for experimenting with soft skills and for creating different personalities of virtual agents. The focus of this platform is on authoring principles that facilitate the cooperation of content creators and computer scientists. We also present “Julie”, an example that was shortly concluded as part of a research project commissioned by SAP AG. Julie is a virtual sales assistant that employs actively emotional expressions and narrative techniques, in order to provide additional motivation for the customer to visit and to remain at the virtual shop.