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Non-verbal aspects of collaboration in virtual worlds: a CSCW taxonomy-development proposal integrating the presence dimension
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Orientador(es)
Resumo(s)
Virtual worlds, particularly those able to provide a three-dimensional physical space,
have features that make them suitable to support collaborative activities. These features
distinguish virtual worlds from other collaboration tools, but current taxonomies of the field of
Computer-Supported Cooperative Work do not account for several distinctive features of virtual
worlds, namely those related with non-verbal communication. We intended to find out how the
use of an avatar, gestures, spatial sounds, etc., influence collaboration in order to be able to
include non-verbal communication in taxonomies of the field Computer-Supported Cooperative
Work. Several cases of collaboration in virtual worlds are analysed, to find the impact of these
non-verbal characteristics of virtual worlds. We proposed adding the concept of Presence to
taxonomies of Computer-Supported Cooperative Work and contribute with guidance for future
taxonomy development that includes it as a new dimension. This new dimension of Presence is
subdivided into "avatar" and "physical space" subdimensions. In turn, these are divided into
"physical appearance", "gestures, sounds and animations" and "focus, nimbus and aura";
"environment" and "objects / artefacts". This new taxonomy-development proposal may
contribute to inform better design of virtual worlds in support of cooperative work.
Descrição
Palavras-chave
Presence Collaboration Taxonomy 3D virtual worlds CVEs CSCW Development of CVEs