Esteves, VeraMalta, PedroSão Mamede, HenriqueSantos, Vitor2023-06-192023-06-1920212190-3018http://hdl.handle.net/10400.2/14085Social organizations are usually subject to a high number of requests. In addition, it deals with a variety of problems to which an answer is needed. In this context, it is important to understand how these organizations can better support their process activity: Can technologies help to solve the problems of social orga- nizations in a more efficient way, bringing greater benefits to the community? This paper presents a study on the use of information technologies in Portuguese social organizations to meet the needs of these organizations in responding to current challenges.engInformation technologiesONGSocial entrepreneurshipconference object10.1007/978-981-33-4183-8_35