Silva, AméricaNovo, Ana2020-01-212020-01-212019-05-28http://hdl.handle.net/10400.2/9086This paper is based on the research carried out for a master’s degree dissertation at Universidade Aberta, Portugal, and analyzes the relevance of the use of Information and Communication Technologies (ICT) in education, and the contribution they can give to the development of social and cognitive competences of students with special educational needs (SEN), by promoting their inclusion. This work took the form of a qualitative case study which focused on the universe of students with SEN attending the school under investigation. The participants were class tutors, ICT teachers and support service technicians and the methods of data collection were interviews, document analysis, non-participant direct observation and diaries. The conclusions show that ICT, being tools that promote motivation, autonomy, self - esteem and interaction, offer significant advantages for cognitive, physical, social and emotional development of students with SEN.engInformation communication technologiesInclusionEducational successSchool libraryStudents with SENPortugalconference object