Utilize este identificador para referenciar este registo: http://hdl.handle.net/10400.2/4498
Título: Usability and digital inclusion: standards and guidelines
Autor: Aleixo, Carlos
Nunes, Miguel
Isaías, Pedro
Palavras-chave: Usability guidelines
Digital inclusion
Local e-government
Information literacy
Data: 7-Fev-2012
Editora: Routledge
Citação: Aleixo, Carlos; Nunes, Miguel; Isaias, Pedro - Usability and digital inclusion: standards and guidelines. "International Journal of Public Administration" [Em linha]. ISSN 0190-0692 (Print) 1532-4265 (Online). Vol. 35, nº 3 (2012), p. 1-27
Resumo: This article aims at discussing e-government website usability in relation to concerns about digital inclusion. E-government web design should consider all aspects of usability, including those that make it more accessible to all. Traditional concerns of social exclusion are being superseded by fears that lack of digital competence and information literacy may result in dangerous digital exclusion. Usability is considered as a way to address this exclusion and should therefore incorporate inclusion and accessibility guidelines. This article makes an explicit link between usability guidelines and digital inclusion and reports on a survey of local government web presence in Portugal.
Peer review: yes
URI: http://hdl.handle.net/10400.2/4498
DOI: 10.1080/01900692.2011.646568
ISSN: 0190-0692
1532-4265
Versão do Editor: http://dx.doi.org/10.1080/01900692.2011.646568
Aparece nas colecções:Gestão e Economia - Artigos em revistas internacionais / Papers in international journals

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